Systems Personnel

Job description / Role

JOB SUMMARY

This position is responsible for monitoring the systems associated with elements of patient services, including system security, enhancement testing, table maintenance and modification, problem identification and resolution and standard operating procedures. This position will interface with other departments, especially IT, to ensure the proper functioning of such systems.

PRIMARY DUTIES AND RESPONSIBILITIES

- Oversees system components relating to insurance verification, notification and
authorization
- Provides expertise regarding system capabilities as it relates to insurance requirements and ranking
- Interacts closing with IT regarding system problems and/or enhancements
- Maintains and updates tables specific to patient services or other work-flow tracking systems
- Tests evolving system enhancements and modifications
- Updates security levels as appropriate
- Supports and maintains a commitment to continuous quality improvement
- Ensures that appropriate systems are used for registration, verification and certification

Requirements

EXPERIENCE REQUIREMENTS

- Minimum of two (2) years experience in a hospital, clinic or physicians office is required
- Knowledge of tracking system architecture and principles
- Ability to perform tests specific to proposed modifications and suggest improvements of a technical nature
- Proficient in the use of PCs, spreadsheets and other software applications
- Ability to remain proficient with evolving technological applications
- Strong oral and written communication skills
- Ability to speak and write in English is required
- Ability to speak and write in both English and Arabic is preferred
- Health care industry experience is preferred

EDUCATION REQUIREMENTS

- Bachelor’s degree in Computer Science or Information Technology, or related field, is required

About the Company

The hospital will be a unique and unparalleled extension of the Cleveland Clinic model, providing a spectrum of specialty services that are designed to cater to the healthcare needs of Abu Dhabi and the region. Like its counterpart in the United States, Cleveland Clinic Abu Dhabi will be led and staffed by physicians who are western-trained and board-certified. Cleveland Clinic Abu Dhabi will include a multispecialty tertiary care center and adjacent clinic. It will offer the most advanced tertiary/quaternary medical services in the region through a comprehensive range of specialties and subspecialties. The hospital will have the latest technologies in surgery, imaging, telemedicine and electronic medical records. An integrated clinic-hospital design will serve local and international patients in an environment that combines excellent amenities with world-class medical care.

Cleveland Clinic Abu Dhabi will provide a number of career opportunities, and the medical professionals will receive ongoing training directly from Cleveland Clinic.