Talent Acquisition Manager - MENA

Job description / Role

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services. Sutherland offers an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle and is one of the largest, independent BPO companies in the world serving global leaders in major industry verticals. Headquartered in Rochester, N.Y., Sutherland employs over 30,000 professionals and has locations across the United States, Canada, Brazil, Mexico, Colombia, Jamaica, Slovakia, Estonia, Sweden, Bulgaria, UK, Morocco, UAE, Egypt, Malaysia, Philippines, India and China.

Overview:
The Manager works at a strategic level to best align the recruiting needs of the vertical or geography, build solutions for those needs, and execute. The Manager is expected to be seen as a subject matter expert within the field of recruiting by continually delivering results in a dynamic environment with competing priorities.

Functions:
- Build and develop a flexible recruiting team
- Coach and mentor recruiters to successfully achieve objectives and enhance recruiting skills
- Identify marketing sources to maintain a pipeline of applicants
- Develop, communicate, and execute recruiting plans
- Network through industry contacts, association memberships, trade groups and employees
- Conduct regular follow-up to understand the hiring managers needs, establish strong relationships with business partners and align our strategy with the needs of the business
- Develop and administer policies, procedures, controls, and best practices
- Assist in determining and administering recruiting budget
- Manage the administration of wage programs including performance management, career progression, and merit reviews
- Lead global recruiting projects as needed

Requirements

- Minimum of high school diploma or GED; Bachelors Degree offshore
- 5+ years of experience in Recruiting
- Prior leadership experience preferred
- Strong oral and written English communication skills
- High sense of urgency and strong follow-through is essential
- Ability to adapt to a flexible schedule
- Ability to maintain the highest level of confidentiality
- Proven record of meeting deadlines consistently
- Strong organizational skills and ability to manage competing priorities
- Proficiency in Microsoft Office Suite

Our proposal for you:
We are committed to our employees and take every opportunity to support their goals to grow within the company thought our LEAD program our own, internal leadership development program allows you to take classes on the job and participate in experiential learning to hone your skills in leadership, management, and business.

Great work happens every day here. When you work with us, you can count on your achievements being truly celebrated and your ideas can come true.

In addition we will provide you with competitive remuneration package, excellent work-life balance and a lot of fun.

About the Company

As a process transformation company, Sutherland rethinks and rebuilds processes for the digital age by combining the speed and insight of design thinking with the scale and accuracy of data analytics. We have been helping customers, across industries from financial services to health care, achieve greater agility through transformed and automated customer experiences for over 30 years. Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals spanning 19 countries around the world.