Team Assistant

Job description / Role

Team Assistant - Power Products - Sales

As a Team Assistant your responsibilities would include:
1.Customer assistance: ensure the resolution of customer issues (e.g order, technical, payment) by coordinating with sales, operations and other internal / external teams.
2.Customer requests: recommends appropriate solution for customer requests, and coordinates with related teams to ensure the complete handling request is in place.
3.Customer relation: proactively informs customers about based on inputs, and clarifies any questions. Ensure a positive customer experience throughout the entire process.
4.Data analysis: prepare and analyze regular statistics using available tools and collecting relevant information.
5.Targets: track regular target performance and provides results to management.
6.Administration: takes ownership of the marketing processes and all relevant training and development plans, actions and programs.

Requirements

1.B.S.c in Business Administration and/or engineering.
2.Scheduling , Microsoft Office Skills, Time management
3.Professionalism, Confidentiality, Travel Logistics, Verbal Communication and an open attitude.

About the Company

ABB is a global leader in power and automation technologies. Based in Zurich, Switzerland, the company employs 150,000 people and operates in approximately 100 countries. The firm’s shares are traded on the stock exchanges of Zurich, Stockholm and New York.

ABB’s business is comprised of five divisions that are in turn organized in relation to the customers and industries we serve.

The company in its current form was created in 1988, but its history spans over 120 years. ABB’s success has been driven particularly by a strong focus on research and development. The company maintains seven corporate research centers around the world and has continued to invest in R&D through all market conditions.