Job closed
Ref: HP324-493
Job description / Role
Team Leader - Mamas & Papas, Avenues Mall - Kuwait
The Brand:
In 1981, two people decided to change their world. With the arrival of a new family, David & Luisa decided that the best out there wasn't good enough and an idea was born - Mamas & Papas.
Mamas & Papas, the international designer nursery brand, offers an exclusive choice of affordable luxury nursery products. Mamas & Papas offers a complete range of ready-to-wear items for mothers and babies, award-winning travel and transportation systems, furniture, toys and gifts, and much more. The brand offers a unique blend of style, comfort and safety effortlessly becoming a favourite amongst discerning parents and stylish mums.
We are looking for a passionate Team Leader to join our Mamas and Papas store in Avenues Mall, Kuwait. Working with our store team you will be responsible for excellent customer service through leading the team. Your responsibility will also be to assist in maanging the staff in the store and driving sales. This will include merchandising and stock control in order to achieve the department target.
The ideal candidate will be a passionate and enthusiastic individual who wants to assist in leading a team to be successful. A keen interest in fashion and trends is preferred and you should be able to recommend our products to our Customers. You should be able to communicate with Colleagues, Managers and Customers alike. An excellent command of the English language is essential. An Arabic speaker would be an advantage.
You should be well groomed and have excellent Customer Service skills
Requirements
The ideal candidate will be a passionate and enthusiastic individual who wants to assist in leading a team to be successful. A keen interest in fashion and trends is preferred and you should be able to recommend our products to our Customers. You should be able to communicate with Colleagues, Managers and Customers alike. An excellent command of the English language is essential. An Arabic speaker would be an advantage.
You should be well groomed and have excellent Customer Service skills
You should be able to show your experience in achieving excellent standards of customer service in the department by assisting the sales team, and leading by example on the shop floor.
Ideally you will have a background in team leading.
A Customer service background is essential and you should be able to give examples of when you have dealt with Customer complaints effectively.
An understanding of Visual merchandising would be beneficial.
You should have experience in managing stockloss and reducing shrinkage in store and be able to give examples of when you have done this in previous positions
Qualifications:
High school qualification is required
About the Company
Established in 1979, Al Tayer Group is a privately-held, diversified company with operations in 12 countries in the Middle East and beyond. With over 7,800 employees from 95 different nationalities, the Group has its headquarters in Dubai, UAE.
Al Tayer Group operates leading, quality-focused businesses in automobile sales and service, luxury and lifestyle retail, perfumes and cosmetics distribution, engineering as well as interiors contracting. The Groups portfolio includes several of the worlds leading brands such as Armani, Bvlgari, Banana Republic, Ford, Ferrari, Gucci, Gap, Harvey Nichols and Maserati. The Group operates over 180 stores across multiple markets in the Middle East. In addition, Al Tayer Group has investments in commercial real estate, contracting, supply chain management, precision tools manufacturing and travel agency services.