Team Leader

Job description / Role

Team Leader - Air Export - Al Futtaim Logistics

Al Futtaim Logistics is the leading regional provider of world class Supply Chain Solutions rated among the top 5 Logistics companies in Middle East spread over 2 million sq. feet of existing warehousing and over 15 million sq. feet of existing open storage (auto/industrial) across the UAE. It also has a fleet strength of more than 500 vehicles, with operations in Gulf countries, Hong Kong and Singapore.

Our embedding in the Al Futtaim Group results in us providing wide ranging capabilities extending to
- Freight Forwarding and Customs Clearance
- Warehousing and Contract Logistics
- Goods Transportation and Distribution
- People Transportation

We are currently looking to recruit aTeam Leader - Air Export to bebased in Dubai, UAE. The main purpose of the role is to efficiently handle client accounts and to liaise with our origin Agent offices worldwide in freight movement thereby providing services, Customs clearance and door delivery of shipments

The main responsibilities are as follows:
* Efficient handling of Customer Service whilst coordinating with internal and external clients
* To ensure accuracy in the billing of invoices, costing, posting of data entry in AL FUTTAIM in house system EDI cargo wise.
* To supervise the Airfreight Operations Team and ensure all jobs are closed on time
* To ensure all client rates are updated for internal and external customs and filed methodically
* Development of existing client accounts and customer visits, maintain efficient customer service
* Edi training for new staff
* To liase with Airline /Agents if securing best Airfreight rates , space booking for Export shipments
* To maintain client database, SOP with agreed rates for key clients account
* To update the Non Conformance Tracker in O drive for any NC with relevant data and action
* To update Milestone in Cargo wise EDI system

Requirements

* Must have at least 2 years work experienceas a Team Lead in an Air Freight division
* Must have good knowledge inhandling of client account and coordination with Agent offices worldwide as per client requirement
* An overall professional and positive attitude is a must.
* Punctuality is must and flexible working hours
* Good communication and computer skills in MS office
* Driving License would also be an added advantage.
* Must be a team player with good leadership skills and time management skills.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.