Technical Account Manager

Morgan McKinley
Kuwait, Kuwait

Ref: GP932-452 		Morgan McKinley

The Role


The Role

TECHNICAL ACCOUNT MANAGER, Kuwait.

The Technical Account Manager (TAM) leads and services strategic programs within our clients Top 1000 clients (medium to large accounts with medium to high complexity) working with account teams to deliver an outstanding customer experience, retain and support growth in revenue.

- The purpose of the TAM role is to provide technical pre-sales, sales and post-sales support as well as drive technical sales execution for our clients. TAMs partner with the account teams to understand opportunities and acts as leads to deploy technical initiatives including bakeoffs and POCs.
- TAMs leverage their client relationships to influence client's technical priorities by consistently communicating product and service roadmaps, best practices and business critical programs.

- TAMs help clients to manage risk by leading local Service and Health reviews (incl. change and capacity management).

Requirements


Requirements

Desired skills:

Strong Unix/Solaris knowledge, Cisco networking components knowledge, CCNA qualification

Required Skills:

Understanding of computer systems architecture including Windows and Unix, and networking concepts including design, security, monitoring and capacity planning.

Able to understand and communicate software packaging, distribution, and ownership concepts at an operational level.

Understand API concepts.

About the Company


About the Company

In November 2010, GCC specialist recruiter, iQ selection came together with global professional recruitment consultancy Morgan McKinley, under the name Morgan McKinley.

With 24 offices globally, Morgan McKinley connects specialist talent with leading employers across multiple industries and disciplines. We work very closely with international corporates, top investment banks and local SMEs to provide those looking for their next career move with the best job opportunities.

From our Dubai office, we provide specialist recruitment expertise spanning Financial Services & Finance; Sales, Marketing & Support; and Technical sectors throughout the GCC region, with dedicated consultants delivering focused sector and local knowledge. In addition, we are fully committed to promoting the government’s Emiratisation policy.
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