Technical Assistant - EIT

Al Futtaim Group

Dubai, UAE

Ref: HP698-9509

Job description / Role

Employment: Full Time

Al-Futtaim Technologies, one of the region's leading system integrators, is part of the Al-Futtaim Group. Managed Service Division (MSD)withinAl Futtaim Technologies is the internal IT infrastructure service provider to the Al Futtaim Group of companies.

MSD is responsible for IT infrastructure management which includes Server & Storage, Networks (Voice and Data), Data Centers, Service Delivery (including Service Desk), Desktop Services and Security. The end to end services provided to the group companies  include consulting, design, deployment and support of infrastructure for business applications (ERP, Messaging, Retail Solutions etc).

We are currently looking for a Technical Assistant to be based out of our Dubai office. As a member of Enterprise Team you will be responsible for the following:

* Maintaining a complete and authentic record of all the IT assets in SAP and their allocations to users of AF Group so that tracking, replacement, management and movement of these assets are achieved efficiently
* Coordinating with Insurance companies for the insurance of EIT assets
* To maintain accurate record of all the software procured for the individual asset and provides a report for Microsoft license renewal
* Responsible for the EIT recovery from the Group companies for providing the IT services and asset Management team is to provide the accurate device count for charge out.
* Providing information to the technical team on the models marked for replacement and the growth of IT user for budgeting and licence count
* Periodic reconciliation of asset inventory and resolving un cleared items
* Timely processing of Catalogue Request and resolving of Service request related to IT Asset deployment.
* General Administration work.

Requirements

To be seriously considered for this role you must have:

* Diploma or Degree Holder preferably in Business Administration or Commerce.
* Minimum 3-4 years' experience in IT Asset Management.
* Experience in handling a wide range of administrative and executive support related tasks
* Excellent knowledge of MS Office with strong Excel skills
* Good communication and interpersonal skills
* Ability to independently manage multiple tasks and projects with competing priorities and deadlines
* Good organisation, time management and administrative skills
* Flexibility and willingness to multi-task

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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HSE Engineer salaries in UAE

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