Job closed
Ref: MP835-13
Job description / Role
Install, configure, modify, and repair products, equipment and systems that have been purchased by the organisation’s customers and identify and correct problems associated with start-up.
1) Provide pre-sales and/or post-sales technical support to customers including commissioning, installing, testing, and maintaining products, equipment, and systems.
2) Troubleshoot, investigate, and resolve technical problems that arise during start-up.
3) Establish and maintain ongoing positive relationships with customers to develop secure and develop their future business.
4) Research, evaluate, and recommend new products or equipments upgrades that will meet customer needs.
5)Monitor and resolve recurring problems to ensure ongoing customer satisfaction.
6) Train customers on the features of the equipment they have purchased.
7) Handle electrical cases for Cranes, marine vessels, Machinery along with basic knowledge of Hydraulics
8) Read electric Circuit diagrams
9) Design and/ or upgrade circuit diagrams
Requirements
Education:
university (degree)
Experience:
1-4 years of experience
Competencies:
•Knowledge of Marine industry
•Listening skills
•Team work
•Self starter working under own initiative
About the Company
Reform Management Consultancy (RMC) is an ethical, friendly HR and Management Consultancy offering services that enhance human resource performance and develop individuals, teams and organizations. All our employees have come from HR and Recruitment backgrounds who have previously worked with many multi-national companies throughout Europe, Middle East and Asia.
Our aim is to provide companies with a bespoke HR and Recruitment Service irrespective of the size of the company. We provide you with professional human resource support and practical advice that help you manage your employees. By taking our advice you are guaranteed to make savings on:
- Recruiting the right caliber of staff
- Setting clear job descriptions with goals and development plans from the onset
- Handling all your day-to-day HR Admin from visa’s to payroll activity
- Dealing with all employee issues so you do not have to waste your time and energy focusing on matters which can be handled by a HR expert