Technical Support Analyst

Charterhouse

Dubai, UAE

Ref: GP186-2333

Job description / Role

Employment: Full Time

Charterhouse is working with a leading private investment group headquartered in Dubai. Our client is looking to hire a Technical Support Analyst to be part of a global IT team.

Your core responsibility will be to ensure that business users are provided with highly proactive support for all systems and technologies implemented in the company. You will provide 1st and 2nd line support for all users across a range of technology platforms ranging from desktops, laptops, tablets and smartphones. This will extend to the full suite of MS Office applications together with 1st line support for a range of business applications including Bloomberg, SUN Financials and a capital market system.

Requirements

The successful candidate should have a minimum of 3 years experience of desktop support ideally within a professional services or financial services environment. You should have solid understanding of Microsoft technologies and Blackberry / smartphones coupled with working experience of Cisco telephone and VC systems. MCP / MCSE / CCNA would be highly advantageous.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.

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