Job closed
Ref: HP031-1492
Job description / Role
On behalf of our client we have a number of positions for Technical Support Engineers to be based within the Dubai head office.
The company is a large multinational world leader of lifts/elevators working across the UAE.
The role will be based within the ITS support team in order to provide prompt, knowledgeable, courteous computing support services over the phone, via email and via Skype. Candidates will be expected to travel on site should further support be required. As part of a regional team candidates may be required to travel to other emirates for up to 2 days at a time therefore no travel restrictions must be in place.
Relevant qualification within field will be required including but not limited to mechanical engineering, computer technology, and electrical engineering. As part of the support team a strong knowledge of technical processes, systems and equipment is mandatory.
Main duties and responsibilities:
• Provide engineering technical support via phone, Skype or email
• Troubleshoot equipment and systems
• Provide assistance solutions when systems breakdown including onsite as required
• Prepare and advise on training material
• Provide training both theoretical and practical as required
• Training of new and entry level engineers and technicians in installations and service
• Produce the writing documentation for all modification and repair in elevator PWB and system
• Recommending any changes for replacements parts in circuitry or elevator component in order to reduce the breakdown time and simplify maintenance
Requirements
Essential:
• Strong knowledge of technical processes, systems and equipment
• Bachelor in Engineering or relevant field
• At least 5 years experience in similar role
• IT proficiency in Microsoft packages
• Fluent and clear spoken English
Desirable:
• Any additional languages
About the Company
Executive Solutions is a different breed of talent consultancy. Driven by a unique philosophy, we think differently and act differently from the pack. Were here to do one thing: to improve our clients businesses by finding, focusing and delivering the most talented people.
We dont just do traditional contingency recruitment. Discovering talent is much more than just matching a CV to a vacancy - its about understanding companys corporate culture and ensuring a comprehensive match. We believe that in order to find the right candidate we must understand the motivations and ambitions of senior management, which is reflected in our personal approach when partnering with a client.
Executive Solutions is your trusted talent solutions partner head quartered in Dubai, specialising in direct talent, tailored talent and HR talent solutions, along with Nationalisation initiatives throughout the Middle East. Driven by a unique philosophy, we incorporate innovative and comprehensive talent management solutions each tailored to suit what our clients need.