Technical Support Engineer
Huawei
Manama, Bahrain
Ref: KP824-156
Huawei

The Role


The Role


Coordinator between customer of tel-operator and Huawei terminal technical support
Keep in close touch with customer ,provide Technical support and problem solution to customer on terminal
Understand customers' requirement of product and follow up the valued customization and testing - Training conduct and implement trouble shooting for faulty sets include Faulty sets repair report collection and make analysis use the statistic method
Service agent management and solution support

Requirements


Requirements


Major in Telecommunications, Electronics, Computer, or related area.
Familiar with 3G/GSM,CDMA knowledge ,know of WIMAX and LET.
Have basic idea of Hardware on Circuit ,components and troubleshooting.
Strong teamwork with good personal skill.
Good in speaking and writing in English, Arabic is preferred

About the Company


About the Company


Huawei is a leading telecom solutions provider, owned entirely by its employees. Through continuous customer-centric innovation, we have established end-to-end advantages in telecom network infrastructure, application & software, devices and professional services. With comprehensive strengths in wireline, wireless and IP technologies, Huawei has gained a leading position in the All-IP convergence age. Our products and solutions have been deployed in over 100 countries and have served 45 of the world's top 50 telecom operators, as well as one third of the world's population.

Huawei' s vision is to enrich people's lives through communication. By leveraging our experience and expertise in telecom sector, we help bridge the digital divide and give people the opportunity to join the information age, regardless of their geographic origin. In order to tackle increasing climate challenges, Huawei has deployed a wide range of green solutions that enable customers to reduce power consumption and carbon emissions, contributing to the sustainable development of the social economy and the environment.

This Position is closed or expired