Technical Support Network Engineer
NSI & Bluefin Talent
The Technical Support Network Engineer is a technical engineering position responsible for the support of a large corporate customer.
The ideal candidate is responsible for:
1. Customer Incident Management from level 1 to resolution
2. Customer upgrade planning
3. Vendor defect coordination
4. Vulnerability reporting
5. Providing technical advise and recommendations
6. Post Sales Network Support Customer Satisfaction
English speaking & writing skills is mandatory for this role. Arabic would be an added advantage.
(i) Seven years or more: Cisco Hands on technical experience
(ii) 3 years or more: Service Provider Experience
(iii) 3 Years or more: Experience on Cisco CRS1, GSR and ASR.
(iv) 7 years or more: Cisco7600, 7200ís, 6500ís, FWSM, ACE Modules, ASA/PIX,
- University Degree in computing or telecommunications
- CCIE in Service Provider
About the Company
About the Company
New Sourcing International (NSI) / Bluefin Talent have partnered so to offer a specialized recruitment solution in both the technology and financial services domain.
Working together as a specialist search and selection agency, we concentrate on 'blue chip' financial services & technology consulting organizations across London and the Middle East; focusing exclusively on Financial Services, IT and Risk. Being niche allows us to offer a premium search service, tailored to overcome the technically challenging nature of recruitment for the specialist functions that we work.
We are dedicated to representing 'best of breed' candidates in the region in our dedicated fields of employment. As such we are a leading outfit for placing ex-pats and internationally educated students in the region.
Our biggest unique selling point, is that we are steered by a dedicated team of ex-financial services and IT industry professionals. This allows us to offer a level of candidate pre-screening for roles, which is largely anomalous to the recruitment profession. Our ability to bridge the technical knowledge gap typical recruiters encounter, coupled with a thorough delivery process allows us to drive consistently superior results for our clients' sourcing requirements. Designed to provide a fast and efficient turnaround, we minimize the use of internal resources our clients spend vetting inadequate profiles, allowing them to quickly get back to focusing on their strategic goals.
Our strength lies not only in the specialist nature of our firm, but also in the commitment we show towards our clients and candidates. We endeavour to build long-term relationships and recognise the crucial nature of communication throughout the recruitment process. Excellence, integrity, respect and transparency are cornerstone to the culture we promote.