Technical Support Services Network Specialist

NSI & Bluefin Talent
Abu Dhabi, UAE

Ref: KP709-925
NSI & Bluefin Talent

The Role


The Role


The TSS Network Team Leader is a sales and technical management position that is responsible for the Post Sales Support of Network devices and solutions that are sold by the company.

The TSS Network Team leader is responsible for:

Revenue and profitability
Sales
Positioning of TSS Network Services
Respond to RFP's and RFQ's
Renewal of annual maintenance network support contracts
Process Management
Service delivery
Customer Service Delivery management presentations
Local network vendor management
Escalation handling
Post Sales Network Support Customer Satisfaction

Requirements


Requirements


Language:
English is mandatory.
Arabic would be an advantage (Verbal and written in each is required)

Experience:

(i) Two year or more: Leadership of Technical Teams
(ii) Two year or more: Networking Sales/Presales
(iii) Five year or more: Cisco Hands on technical experience
(iv) Network Service Delivery

Qualifications:
University Degree in computing or telecommunications
Cisco Qualification of CCNP or greater
ITIL Foundation

About the Company


About the Company


New Sourcing International (NSI) / Bluefin Talent have partnered so to offer a specialized recruitment solution in both the technology and financial services domain.

Working together as a specialist search and selection agency, we concentrate on 'blue chip' financial services & technology consulting organizations across London and the Middle East; focusing exclusively on Financial Services, IT and Risk. Being niche allows us to offer a premium search service, tailored to overcome the technically challenging nature of recruitment for the specialist functions that we work.

We are dedicated to representing 'best of breed' candidates in the region in our dedicated fields of employment. As such we are a leading outfit for placing ex-pats and internationally educated students in the region.

Our biggest unique selling point, is that we are steered by a dedicated team of ex-financial services and IT industry professionals. This allows us to offer a level of candidate pre-screening for roles, which is largely anomalous to the recruitment profession. Our ability to bridge the technical knowledge gap typical recruiters encounter, coupled with a thorough delivery process allows us to drive consistently superior results for our clients' sourcing requirements. Designed to provide a fast and efficient turnaround, we minimize the use of internal resources our clients spend vetting inadequate profiles, allowing them to quickly get back to focusing on their strategic goals.

Our strength lies not only in the specialist nature of our firm, but also in the commitment we show towards our clients and candidates. We endeavour to build long-term relationships and recognise the crucial nature of communication throughout the recruitment process. Excellence, integrity, respect and transparency are cornerstone to the culture we promote.
This Position is closed or expired