Technical Support Services Network Specialist

New Sourcing International (NSI)
Abu Dhabi, UAE

Ref: KP709-925
New Sourcing International (NSI)

The Role


The Role


The TSS Network Team Leader is a sales and technical management position that is responsible for the Post Sales Support of Network devices and solutions that are sold by the company.

The TSS Network Team leader is responsible for:

Revenue and profitability
Sales
Positioning of TSS Network Services
Respond to RFP's and RFQ's
Renewal of annual maintenance network support contracts
Process Management
Service delivery
Customer Service Delivery management presentations
Local network vendor management
Escalation handling
Post Sales Network Support Customer Satisfaction

Requirements


Requirements


Language:
English is mandatory.
Arabic would be an advantage (Verbal and written in each is required)

Experience:

(i) Two year or more: Leadership of Technical Teams
(ii) Two year or more: Networking Sales/Presales
(iii) Five year or more: Cisco Hands on technical experience
(iv) Network Service Delivery

Qualifications:
University Degree in computing or telecommunications
Cisco Qualification of CCNP or greater
ITIL Foundation

About the Company


About the Company


New Sourcing International (NSI) is a leading international group specializing in talent acquisition services around the globe. Since our introduction in 1999 we have grown extensively and now have thriving operations globally enjoying success through a network of cities worldwide with clients ranging from SME's to large corporate companies.

Our local offices boast a wealth of regional expertise with consultants whom understand the complexities and cultural sensitivities of each region. We have created a new concept of providing niche specialist recruitment solutions tailored to the needs of specific markets, regions and industries.

NSI is managed by leading industry professionals with diverse domain and location exposure in across various continents. We have a wide selection of databases and tools at our disposal that enable us to gain access to passive as well as active candidates.

We have a growing business presence in countries including Australia, North America, Africa, UK and the UAE. NSI has been providing talent management and recruitment services to a variety of industries for over 11 years. Our portfolio contains a range of offerings starting from recruitment, executive search, head hunting, outsourcing, contract staffing, and project recruitment.
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