Technician - Trading Enterprises

Al Futtaim Group

UAE

Ref: HP698-10698

Job description / Role

Employment: Full Time

Automotive
Al-Futtaim is regarded as a pioneer in the region's automotive industry. The company imported the first consignment of Toyota vehicles to the UAE and established Al-Futtaim Motors in 1955.

Al-Futtaim represents 44 automotive brands across 16 countries and encompasses every aspect of the business:
* Passenger and commercial vehicles sales
* Manufacturing agricultural vehicles
* Construction equipment sales and service
* Used car sales
* Rental and leasing

Trading Enterprises
Established in 1971, Trading Enterprises owns the sole distribution rights for Volvo, Chrysler, Jeep, Dodge, RAM and SRT vehicles. Recently, Trading Enterprises has added two high end luxury sports brands, Fisker and Lotus, to its portfolio.

Competing in the UAE's Japanese, American and European automotive marketplace, the company is supported by a network of modern showrooms, workshops and parts outlets across the UAE, with sales and after sales operations existing in all seven Emirates.

Requirements

As part of our Automotive team in Dubai, you will be responsible for ensuringcustomer satisfaction by performing quality servicing and repairs on Passenger Sedans and 4 wheel drive vehicles, so as to return them to the manufacturer's specifications.

You will be responsible for identifying customer's requests, analyzes them, and refines the diagnostic process. You will also perform the requested work, in observance of the manufacturer's methods (recommendations and operating procedures).

You should possess Trade related certificate/diploma and should haveat least a minimum of 2-4 years of related experience working a dealership workshop and repair section of Japanese/American or European cars such as Volvo, Jeep, Chrysler & Dodge. You should have ability to provide established standards of Customer Service through diagnostic ability and assessment of car repairs/maintenance.

You should also be able to communicate effectively with strong analytical, communication and inter-personal skills with administrative competence.

About the Company

Established in the 1930's, the Al-Futtaim Group initially operated as a trading enterprise. Rapid development throughout the 1940's and 50's saw it establish itself regionally as an integrated commercial, industrial and services organisation, positioning itself one of the leading business houses in the lower Gulf region. Today, it operates collectively over 40 companies bearing the Al-Futtaim name, dominates many market segments in the UAE, and has expanded its sphere of operation to include Bahrain, Kuwait, Qatar, Oman and Egypt.

The Group comprises a diverse range of strategically positioned operating subsidiaries and associate companies, structured to give the Al-Futtaim Group the flexibility and versatility to keep ahead of local competition while keeping pace with the ever-evolving global business scenario. The Groups continued investment in world-class systems technology is clear evidence of its commitment to maintain leading edge performance and service delivery.

The success of the Al-Futtaim Group can be attributed to a business approach that combines the ability to change with the traditional values of integrity, service and social responsibility that define its core business philosophy. This, linked with the Groups belief in decentralisation, gives the heads of the operating companies a high degree of functional autonomy and authority, providing the Group with essential flexibility, and individual employees a clearly defined work culture and sense of responsibility.

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