Telesales/Inside Sales |
|
Global Knowledge
Ref: MP896-01
|
|
The RoleThe RoleDuties & Responsibilities • Drive sales, by developing, identifying, and securing all relevant direct sale opportunities with the walk-in customers, ensuring the achievement of the set sales target. • Identifies and creates the need and presents the company service product range. • Follows-up on clients’ arising complaints or additional needs, ensuring timely and quality fulfillment and optimum client satisfaction. • Prepares regular services’ financial and technical proposals independently. • Keeps the client regularly updated with the newly posted schedules, and new products, while also keeping self-updated. • Established and maintains a credible and professional relationship with all his/ her client. • Prepares and submits a weekly sales report. |
RequirementsRequirementsProfile • Successful candidate must have excellent verbal and written communication skills in English, with an excellent command of all Microsoft Office programs. • Knowledge typically gained through 2 years inside sales experience or other experience dealing directly with customers. • Experience in IT is certainly a plus. • Person must be very organized and able to multi-task on several concurrent but different projects all while maintaining various timelines for completion. • Candidate must be able to work without constant direct supervision, and seek ways to streamline his or her work processes to maximize personal productivity. |
About the CompanyAbout the CompanyGlobal Knowledge is the worldwide leader in IT and business training. We deliver via training centers, private facilities, and the Internet, enabling our customers to choose when, where, and how they want to receive training programs and learning services. Our core training is focused on Cisco, Microsoft, Nortel, and Project Management. Our IT courses include networking, programming, operating systems, security, and telephony. Our business courses feature project management, professional skills, and business process curriculum, including ITIL. Our more than 700 courses span foundational and specialized training and certifications. In 2006, we acquired Azlan Training, which established us as Europe’s largest IT training provider. In 2007, we expanded our global footprint to include IT training, consulting, and services in the Middle East and Africa through the acquisition of Synergy Professional Services. |
This Position is closed or expired
|
|
|