Teller – Main Branch (UAE National)

Job description / Role

The Teller is responsible for providing general banking services such as receiving deposits, withdrawal of cash, giving cash against visa cards, selling TCs, cash management as per Bank's policies etc.  Issue DD's, MCs and passing Internal Transfers.

* Ensure the correct receipt / payment of cash and accurately credit /debit the customers account and acknowledge the receipt to the customers.
* Sell and buy TCs (traveller's cheques), issue DDs (demand drafts) and exchange currencies by observing the procedures such as identification of the customer, authenticity of the draft, applying the approved exchange rate etc. to protect the interest of the customers and the Bank.
* Provide any other service as directed to support the overall banking operations of the Branch.
* Take interest to cross sell or referral for Bank's products and services to support the achievement of Bank's targets.
* Ensure strict adherence to laid down procedures to avoid delay, errors, irregularities and risks to improve service standards on continuous basis to support the Bank's quality initiatives and to improve customer satisfaction.
* Take active interest to build skills and develop competencies for self to hold higher responsibilities. To keep oneself update with the Bank's Operations Procedures.

Requirements

* Higher Secondary education. Formal training in banking would be an added advantage.
* Experience, though not essential, would be preferred.
* Good knowledge of English. Arabic language would be an added advantage.
* Communications skills.
* Numeracy and accuracy.

About the Company

In 1969, when we at Commercial Bank of Dubai started out little did we know that sheer grit and determination would get us where we are today. An Emiri Decree issued by His Highness the Late Sheikh Rashid Bin Saeed Al Maktoum, the founder of modern Dubai, laid the cornerstone of Commercial Bank of Dubai. We started out as a joint venture of Commerzbank, Chase Manhattan Bank and Commercial Bank of Kuwait. A minority stake was held by a few UAE businessmen.

By 1982, little more than a decade later, we evolved into a National Public Shareholding company. A feat complimented by an exponential increase in the capital base and mammoth restructuring of our operations. The feather in the cap came when the Government of Dubai became a key shareholder.

Over the decades, we have transformed ourselves into a progressive and modern banking institution. We are supported by a sturdy financial base and reigned by a strong and stable management. The proof of which lies with our customers who have stood by us over the years.