Teller - UAE Nationals

Job description / Role

Responsible for providing exceptional customer service including efficient and accurate
transaction processing.

Key Duties & Responsibilities:
- Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals.
- Cash checks.
- Promotes the banks products and services.
- Represent the Bank in a manner that maintains and expands positive relations with all customers, potential customers and co-workers.
- Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line.
- Assist in ordering, receiving, verifying, and distributing cash.

Requirements

Knowledge, Skills & Abilities
- Excellent customer service skills, attentiveness, information retention, tact and diplomacy in
dealing with both customers and employees.
- Strong communication & organizational skills.
- Detail oriented, high degree of accuracy
- Competence with computers, telephone, 10-key calculator and other office machinery.
- Ability to work in a fast-paced environment & under pressure as needed.
- Familiar with retail banking regulations and teller roles and responsibilities relating to each.

Education & Experience
- Diploma or any relevant Training as Teller.
- Previous teller experience preferred.

About the Company

ADCB is a full-service commercial bank offering a wide range of products and services such as retail banking, wealth management, private banking, corporate banking, commercial banking, cash management, investment banking, corporate finance, foreign exchange, interest rate and currency derivatives, Islamic products, project finance, and property management services.