Teller

Commercial Bank International (CBI)
UAE

Ref: GP618-56

Commercial Bank International (CBI)

The Role

Manage and handle the cash / cheques transactions at the teller counter and ensure the delivery of quality service to customers while adhering to operational controls and avoiding cash excesses and shortages. Achieve assigned product sales targets.

Duties and Responsibilities:
a) Meet transaction processing standards and maintain high level of customer service standards.
b) Process cash transactions (deposits / withdrawals) in both local and foreign currency and ensure that cash is balanced at the end of the day.
c) Verify signature(s) on payment cheques & ensure that these are approved as per authority levels prior to disbursement.
d) Accept and process all types of clearing / collection cheques.
e) Issue pay orders and drafts. Handle cheque books , ATM cards & pin mailers as required.
f) Monitor cash deposit amounts / quality of notes & detect unusual transactions (money laundering, forgery) etc & alert the Chief Teller /Branch Manager if detected.
g) Highlight any security concerns to the Chief Teller and / or the Branch Manager.
h) Achieve assigned product sales & other targets by cross-selling to walk-in/existing customers & by contacting potential customers outside the bank.
i) Ensure error free transaction processing at the teller area.
j) Manage cash position of the branch / Till in order to ensure that sufficient cash held for customers. Verify large cash holding of cash or its particular denominations
k) Act as custodian of Cash Safe in the Vault.
l) Sort out soiled notes and deposit these at the Central Bank.
m) Perform any other duties or responsibilities consistent with the role as assigned by management.

Requirements

Education:
• Higher Secondary School
Professional / Technical Qualifications / Diplomas:
• Technical knowledge on negotiable instruments (such as Cheques)

Experience:
• 2 to 3 years' experience as Teller

Other Skills Required for the Job:
• Knowledge of Banking operations / techniques
• Communication skills in English and Arabic (written and spoken)
• Customer Care skills
• Organizing and planning skills
• PC skills (including familiarity with any banking software)

About the Company

Commercial Bank International (CBI) was established in 1991 that aimed to provide a full range of banking and other financial services to its target clientele such as individuals, middle market businesses and large local and foreign-based companies around the United Arab Emirates.

After a little over than a decade of existence, CBI was able to carved a reputable position among other leading banks and manage to stand the competitive nature of the banking industry in the Emirates.
Committed to serve and provide the best services to its existing customer base, CBI is also focusing to attract more customers through a highly structured marketing plan and innovative banking products.

In accomplishing these task, CBI's recruitment policy focuses on qualified candidates having enough banking experience to handle the progress wheel as well as attracting young UAE national graduates which will be provided with training and skills development programs that will equip them to assume higher and bigger responsibilities in the future.
Now, with CBI's 8 branch networks strategically positioned all over the Emirates that provides a host of deposits, savings, corporate lending, retail, card products and trade finance facilities, CBI is moving forward to surpass its achievements in the past.