Job closed
Ref: GP388-759
Job description / Role
You will be responsible for providing around the clock duty management of Hamad International Airport terminal and concourses, closely synchronizing with the broader Airport Operations Control Centre.
You will ensure real time inspection and Terminal Duty Management, including areas such as the goods delivery area, lost property, special needs and medical requirements, and queues at passenger processing points.
You will also ensure that the entire airport system is informed and can be adaptive to developments in key terminal processes as well as provide clear line of sight to the Senior Manager of Landside & Terminal Operations on all terminal processes and performance.
Requirements
You will have a minimum of 7 years relevant experience, with at least 4 years in a supervisory role.
You will have 5 years or more experience in a customer survive role, with aviation and management training.
IATA certifications and airline operations training will be highly regarded.
Ability to work shifts at the airport providing cover 24 hours per day, 7 days per week on a shift rotation basis.
About the Company
Qatar Airways is proud to be one of the youngest global airlines to serve all six continents, and thanks to our customers’ response to our offerings, we are also the world’s fastest-growing airline. We connect more than 150 destinations on the map every day, with a fleet of the latest-generation aircraft, and an unrivalled level of service from our home and hub, the Five-star airport, Hamad International Airport in Doha, the State of Qatar.
Travel today involves a mix of short, medium and long-haul segments, with more people travelling than ever before. With the breadth of network coverage today, virtually no destination is unreachable. This is why the commitment to service is paramount; as our guests are travelling farther and more frequently than ever before, the experience on board is an important part of the journey itself.
Since our launch in 1997, Qatar Airways has earned many awards and accolades, becoming one of an elite group of airlines worldwide to have earned a 5-star rating by Skytrax. Voted Airline of the Year by Skytrax in 2011, 2012, 2015 and most recently in 2017, Qatar Airways has won the confidence of the travelling public. We have accomplished these goals by focusing on the details – how we run the business, and how you experience our airline.