Ticketing Assistant – UAE National

Job description / Role

Responsibilities:

• Core function is to support the Ticketing Manager with the day to day management of the ticketing system and all ticket allocations for each event.
• Responsible for assisting in building and managing the Grand Prix on the ticketing system.
• Responsible for all day to day communications with travel agents, wholesalers and other third parties including management of ticket allocations, bookings, payments and any issues/complaints that may arise.
• Responsible for supervising all persons in charge of ticket fulfillment.
• Assist the Ticketing Manager with box office management including staff rostering and supervision, access control systems and onsite crowd control.
• Responsible for assisting the Sales and Customer Service Supervisor with training of retail and call centre staff.
• Produce daily and weekly sales reports.
• Assist the Ticketing Manager with ad hoc duties as required.

Requirements

Qualifications:

The ideal candidate will have a high degree of general computer and technical know how, will be able to demonstrate good project management skills and initiative and will also be able to work autonomously. This role is a stepping stone and a fantastic opportunity for someone looking for a career in ticketing and event management.

Knowledge, Skills & Experience:

- At least two years experience in an office environment or related event experience
- Advanced computer skills
- Good project management skills
- Ability to work to strict deadlines
- Ability to work autonomously
- Strong attention to detail
- Fluent English
- Flexibility and ability to work in a variety of working conditions i.e. onsite, call centre, office
- Proven communication skills are a must
- Excellent team player

About the Company

Richardson Management Consultancy (RMC) is a professional recruitment and career guidance firm based in Abu Dhabi. Our focus is on providing a fast, effective, personal service for clients. Our mission is to guide our candidates to the right career direction. Each of the team members brings a different dimension, to enable the Recruitment & Training process to be simple and straightforward. Whether you're a Client or a Candidate, we understand your needs.