Ticketing Support Administrator

Charterhouse

UAE

Ref: GP186-1662

Job description / Role

Employment: Full Time

Charterhouse is working with a prominent government organisation based in Dubai who are looking to hire a Ticketing Support Administrator to join them on a permanent basis.

You will provide event and operations support (including event building as required) to successfully implement ticketing operations, to a standard that satisfies both the client and customers, and that fulfils contractual obligations. You will also respond to event requests and manage client expectations in order to strengthen relationships. You will ensure internal operational services and activities are satisfactory, meeting commercial deadlines implemented according to defined processes as well as service and resourcing standards. You will be the key contact, providing a critical communications link between the client/venue and the organisation, whilst ensuring the ongoing enhancement and development of the client relationship, providing a high level of service.

Requirements

The successful candidate should have a Bachelors Degree in a discipline related to functional work (events, business etc.) or a previous role with 3-5 years of relevant experience. You should have excellent client relationship skills as well as experience in event management/coordination. Strong PC skills and experience in Microsoft Office application is advantageous.

About the Company

The Charterhouse brand and business was launched in Dubai and the Middle East in April 2004 by a team of international recruiters and management consultants, after its inception in Sydney, Australia in September 2003. Charterhouse Middle East is now positioned as the leading regional recruiter within its area of disciplines and functional markets.

Charterhouse offers professional and bespoke contingency and retained search services to all sectors of the market. Service quality is guaranteed, thanks to a particular focus on flexibility. Charterhouse was the first international search and selection business to establish Dubai as its base. The growth in the Middle East region has been mirrored by Charterhouse globally, with offices now in Qatar, Hong Kong, Singapore, Melbourne and Sydney.

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