Toy Store Manager

Job description / Role

Build a Bear is a fun and dynamic place to work. We do not just sell toys, we create experiences for children as they get to make their very own stuffed animal. It is a medium sized team based in the Muscat Grand Mall and we see this team growing in size as the business grows.

As a store manager we are looking for someone who will take care of the following responsibilities:
• Monitor daily sales against the business plan
• Motivate the team to reach the business plan
• Place regular stock and supply orders with the Dubai head office
• Manage all deliveries – ensure any discrepancies are reported and stock is adjusted
• Ensure all products are correctly priced
• Re-price stock for sale periods
• Assist with recruitment of junior staff – screening CVs and conducting phase 1 interviews
• Manage all weekly scheduling of staff – ensure business needs are met as well as balance Overtime etc.
• Conduct regular staff appraisals, create Personal Development Plans
• Help drive and build the party business by contacting schools and corporate companies
• Liaise with mall management on an ad hoc basis to ensure solid relationships are maintained.
• Train retail staff in the shop on general brand sales processes, product knowledge as well as general retail techniques.
• Ensure the stock room is managed accurately
• Handle all day to day store general administration paperwork, daily sales logs, banking, opening and closing procedures.
• Create a warm and friendly atmosphere where customer are made to feel welcome
• Actively sell and interact with customers – as a manager you do not sit back and watch. You are very much an active part of the team.
This is a 6 days a week position and the salary is 800 OMR for the right candidate. Currently we are not able to offer family visa due to local regulations. Unfortunately we are not able to open this role up for ladies due to visa restrictions.

Requirements

In order to be considered for this role you must have been a store manager for at least 2 years. You need to demonstrate how you have motivated a team and how you manage a team on a day to day basis. You must have experience in all of the above areas. You must be able to demonstrate your hands-on skills. None of the managers at Build-A-Bear Workshop have offices out back, you are expected on the shop floor. You must have excellent communication skills in English and knowledge of Arabic would be an added advantage. Excellent computer skills in excel and MS office. You need to be very organized, highly multi-tasked, work well under pressure and able to lead by example. We need someone who will be happy to sing happy birthday to a party or lead a school group through an amazing experience. We also want someone who has the business head to manage the day to day runnings of the store – manage the store cleaning and general up keep, liaise with PRO, help clear deliveries through customs. All candidates must be based in either Oman, UAE, Kuwait or Bahrain so that we can conduct face to face interviews. This is an immediate role.

About the Company

Where Best Friends Are Made Maxine Clark is one of the true innovators in the retail industry. During her successful retail career, her ability to spot emerging retail and merchandising trends and her insight into the desires of the American consumer have generated growth for retail leaders, including department store, discount and specialty stores. In 1997, she founded Build-A-Bear Workshop, a teddy-bear themed retail-entertainment experience. Today there are more than 400 Build-A-Bear Workshop stores worldwide, including company-owned stores in the U.S., Puerto Rico, Canada, the United Kingdom and Ireland, and franchise stores in Europe, Asia, Australia, Africa, Mexico and the Middle East. The company extends its in-store interactive experience online with its award winning virtual world at buildabearville.com.