Training Manager – MENA

Job description / Role

Our client is an international services company with headquarters in Europe. They operate road and air transportation networks in Europe, the Middle East and Africa, Asia-Pacific and the Americas.

Thanks to the company’s rapid growth, they currently seek to appoint a qualified & experienced Training Manager - MENA to improve Business performance through the production, delivery and evaluation of the entity’s training and development plan, in consultation with stakeholders and in support of the functional and HR strategies and guidelines.

The successful candidate will have the right attitude, good Multinational exposure with excellent English skills (Arabic will be an added advantage) and a minimum of 4 years of soft skills training. You should also be eligible to travel to Middle Eastern & Africa countries, specifically Saudi Arabic & Kuwait, in line with local country regulations.

Reporting to the HR Director – ME & Africa and Global Manager – Learning Centre Delivery, you will have a team of 2 Trainers and one Training Coordinator that will report in to you.

Core responsibilities of the role are as follows:

Learning Solutions Management & Deployment
• Implementing the company’s global development policies and procedures
• Conducting the entity Learning Needs Analysis (LNA) in line with Global Guidelines.
• Developing the annual delivery plan for agreement with entity Managing Director, HR Director and Global Manager Learning Centre Delivery.
• Supporting your entity Management teams to seek approval of their yearly functional delivery plan via their functional stream.
• Identifying additional training needs within entity for functional board approval and subsequent handover to the Development team.
• Setting and locally managing the budget and resource requirements for the effective delivery of the agreed plan.
• Managing the delivery of the Functional, Leadership and Talent Learning Curricula at entity level to an agreed plan within targeted timescales and budget.
• Providing monthly reports to your line management on the status of the development activity within entity to agreed KPI’s.
• Monitoring the effectiveness of the learning solutions.

Administration & Reporting
• Organizing and managing all required administrative processes in support of entity training delivery.
• Collating and monitoring information on the quality and effectiveness of all delivered programmes.
• Ensuring that accurate statistics and reports are prepared for the Global Manager Learning Centre Delivery within specified timescales.
• Analyzing the information gathered to identify potential improvements and continuously improve our provision.
• Monitoring and maintaining the local training database/Learning Management System (LMS) in line with the global guidelines and local legal requirements.

People Management (in relation to own team)
• Managing performance in line with our company policy and guidelines.
• Conducting performance/talent reviews (appraisals, career and competency reviews) in line with our company policy and guidelines.
• Communicating and monitoring clear individual performance objectives and service standards.
• Actively encouraging the personal and professional development of your team, helping them to continuously their capability and ensuring that personal development plans are current and actively pursued.
• Planning and conducting regular 1:1 reviews/coaching sessions with your direct reports.

Networking and Project Delivery
• Collaborating across the Global HR community to facilitate the effective delivery of the HR Strategy.
• Representing the Learning Centre Delivery team in entity, Head office and supplier meetings.
• Supporting cross entity requests for collaboration.
• Participating in any global learning delivery related projects/initiatives.

Requirements

To be a part of this continuously growing organization, you will have excellent interpersonal and communications skills, with the ability to deal with internal and external business partners in all levels of an organization, the ability to work independently and make decisions with limited direction and under tight deadlines and have strong personal ethics and influencing skills. You will also be required to hold a valid UAE driving license.

About the Company

KERSHAW LEONARD "WE CHANGE PEOPLES LIVES"

Who we are:

Founded in September 1999 The Kershaw Leonard Group was based upon professional recruitment practices laid down by the UK Institute of Employment Consultants whose values are still at the core of our success today.

Inherently we believe that recruitment is a people business not a CV processing business and as such we take time and care to make sure we understand the needs of both our Clients and our Candidates.

Such attention to the care side of our business together with the sheer length of time we have been established has given us a unique position. We regularly attract top class candidates who only want to work with Kershaw Leonard as they trust our confidentiality and professionalism. Similarly, more than 75% of the clients we work with come back for more when they have a new position to fill.

What we do:

Kershaw Leonard Group places exceptional talent on a Global scale. Our winning strategy is to partner very closely with a small number of clients so we can really understand their objectives, needs and aspirations in a way that allows us to intuitively know the kind of cultural fit they are looking for when the time comes for them to recruit new talent. Then once that talent is on board and part of the client’s team, to assist wherever is needed to improve performance and leadership skills

Why Us:

The Kershaw Leonard Group is more than just a recruitment agency. In addition to KL Recruitment, KL Consulting offers a vast spectrum of skills from our experienced behavioural psychologist and consultants with almost two decades of HR Director level experience in the region.