Job closed
Ref: HP747-184
Job description / Role
The successful applicant is responsible for leading and managing the entire training process on Samsung Gulf and building the sales capability for relevant stakeholders such as floor sales people, dealers, retailers, distributors, merchandisers, promoters and even Samsung internal employees.
Position Responsibilities:
Supervise the training materials for divisions
Setup a training map and calendar for the divisions
Analyzing monthly and quarterly budgets for he training divisions
Monthly analysis of the training done and analyzing the impact
Measuring the impact of training across all the divisions and all trainees
Planning an execution plan for the trainer and the J/D of the team in each division
Hiring and high caliber trainers and make up a full training team category wise
Analyse all training to all relevant recipients (FSM, promoters, dealers, external trainers, Samsung staff etc)
Periodically supervising training workshops to train the relevant stakeholders
Creating and managing a train the trainer process in which partner product manager & trainers, merchandisers etc can provide regular training to participants thereby driving efficiency
Support in interviewing & hiring high caliber promoters across SGE markets
Promoters Certification Program target planning & achievement as per global targets & guidelines
Conduct and manage the mystery shopping program along with third party agency to evaluate promoters knowledge & soft skills by bench marking other competitors.
Regular training needs analysis and taking initiatives to address them proactively
Plan & execute regional consumer training programs in conjunction with retail / brand teams
Evaluate the promoters after every training session and make sure every promoter scored in his quarterly KPI.
Requirements
Experience, Education and Qualification:
Post Graduate degree in business management is an advantage
Able to travel to other GCC for training
Strong understanding of technology / mobile devices
Sales experience a plus
Clear, concise communication capability
Efficient at multitasking
Bilingual (English / Arabic) a must
About the Company
Samsung Electronics Co., Ltd. is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, Samsung is transforming the worlds of TVs, smartphones, tablets, PCs, cameras, home appliances, printers, LTE systems, medical devices, semiconductors and LED solutions. Samsung employs 286,000 people across 80 countries with annual sales of US$216.7 billion.