Training Officer - Casual Dining

Alshaya

Kuwait

Ref: GP435-3445

Job description / Role

Employment: Full Time

With more than 750 cafes, stores and restaurants the Alshaya Food division offers a range of roles for different hospitality backgrounds. Brands such as The Cheesecake Factory, Starbucks, P.F. Changs, Pizza Express and Shake Shack provide everything from quick service and casual up to fine dining. We launched 8 new brands across 2012 and 2013 and have more planned for 2014.

The Role:

We are looking for an energetic, passionate and creative Training Officer to join our Food Division. You will cover all aspects of the training cycle from identification of training needs, designing and delivering training through to evaluating training effectiveness. This role is based in Kuwait with infrequent travel to other markets.

The main focus of the role will be on the design of training materials - including graphic design of handouts or workbooks and the creation of training videos. Technical skills in graphic design and video editing suites are a requirement.

Requirements

You must have/be:

* Technical design skills
* Previous experience in training and/or design of training materials
* The ability to plan, organise and adhere to project plans and schedules
* A high level of creativity

If you do not have training experience, exposure to high quality training materials in your current brand/organisation would be helpful. Experience using alternative presentation software like Prezi, GoAnimate is also of interest.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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