Training Officer – Food and Beverage

Qatar Airways
Doha, Qatar

Ref: GP388-443
Qatar Airways

The Role


The Role


Training Officer is responsible for the creation, implementation and ongoing training programmes and requirements of the QDF food and beverages department, which will encompass all F & B activities at all levels. HACCP - food hygiene and handling practices, food presentation & services and customer services. The incumbent ensures that people are equipped with the required behavioural knowledge and skills to support the business in achieving its objectives.

Key performance indicators: Identifying training and development needs within the organization through job analysis, focus groups and consultation with senior management and department heads. Producing training materials for in house courses and ensuring that statutory training requirements are met. Evaluating, amending and revising programs as necessary in order to adapt to changes that occur in the work environment.

Requirements


Requirements


The successful candidate will be an excellent communicator, a strong leader as well as have very good presentation skills. Ideally you will have 5 years of F & B training experience with a formal accreditation in training. You will be a graduate / post graduate with a focus in Human Resource, Organizational or leadership development.

This is an excellent opportunity to play a key part in ensuring that the continued five star excellences that our customers have come to expect are operationally maintained.

About the Company


About the Company


Welcome to a world of growing opportunities.

Qatar Airways is the national carrier of the State of Qatar. Our global network now sees us flying to over 100 destinations worldwide and operating some of the youngest fleets in the sky. We are home to over 150 nationalities.

Our mission is to deliver Excellence in Everything We Do. For us, that means we focus on the customers who fly with us. We understand that our customers choose to fly with us because we care for them. We know that every time we fly, we carry the hopes and dreams of our customers. Similarly we consider the hopes and dreams of our people. Our success is due to our leadership and the employment of high quality people who will enjoy living and working in Doha, Qatar.

Qatar is a rising economic powerhouse and is fast establishing itself as one of the world’s newest and most vibrant hubs. Qatar prides itself on its technological advances as well as its educational and research facilities. It is rapidly becoming home to more expatriates and international businesses, as well as world-renowned 5-star hotels, spas and resorts. The city boasts the best in shopping, sports activities and has been host to many high profile international events.

As the Airline of the Year 2011 and the only 5-star airline in the Middle East, the opportunities for career diversity, professional development opportunities to further your careers within the organisation are almost limitless. We truly believe that life is a journey, not a destination; therefore we help our people to realise all that they can be.

Join one of the fastest growing airlines with an ever-expanding global network.

If you wish to find out more about the Qatar Airways Group of companies and what we have to offer, then please visit our website.
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