Training and Development Specialist

Azadea Group

Lebanon

Ref: KP561-505

Job description / Role

Employment: Full Time

The Training and Development Specialist provides a professional training service within general policies and professional standards, in order to support the effective provision of high quality training services in the relevant country of operations, in line with the Organizational Development department's strategies.

Conduct training needs assessments under the consultation of the hierarchy; prepare and deliver training courses in line with the Training Needs Analysis (TNA) and in compliance with the company guidelines

Foster brand awareness and customer service among staff through targeted training sessions and development programs

Administer employees performance and development programs in coordination with the Performance Management Department, and provide line managers with the necessary support on the matter

Conduct shop and back-office orientation programs as well as Group Orientation in order to ensure an effective induction of new employees in addition to a proper transmission of the company values and culture

Monitor and record training activities and programs effectiveness for training delivered in own area Research and coordinate with external training providers when needed in order to outsource training programs

Keep track of training costs and participate in the preparation of reports in order to justify expenditures.

Requirements

Bachelors Degree in Human Resources, Psychology, or Business Administration
2-4 years of experience in a similar field; Retail training experience is a major plus
Fluency in English
Proficiency in MS Office.
Self Confidence
Change and Adaptability
Communication Skills
Cultural Awareness
Customer Focus
Developing and Motivating Others
Planning and Organizing

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.

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