Transmission SLA Expert (Western National)

Networkers International
Ramallah, Palestine

Ref: HP977-1066
Networkers International

The Role


The Role


One of my clients, a global Telecom consultancy is looking to hire a SLA Expert with experience in Mobile / telco transmission, O&M, etc

The contract duration is 6 weeks (Renewable) and only Western Nationals can be considered. (Europeans, North Americans, Australasians)

Scope:

* The SLA consultancy service shall deliver an SLA document to the mobile operator (the customer) that specifies the technical Service Levels and Key Performance Indicators (KPIs) applicable for the leased transmission services from company A.
* The company will offer a best practice SLA management process with the following key benefits:
* Determine key quality and performance indicator per service.
* Set a baseline quality and performance profile for each service.
* Ability to set targets and identifying the gaps from the baseline
* To designed according to best practice and benchmarked with international standards
* A final report will be delivered at the end of the project with the result and recommendation in addition to the SLA document.

Requirements


Requirements


Candidate experience: Technical SLA, KPIs, Transmission and operations and maintenance. Must have wrote SLA document before

Candidates must be available to start in short notice.

Qualified candidates please apply ASAP.

About the Company


About the Company


Networkers International now fully own SNS Consultancy FZ LLC, so will now be trading as such and is now fully integrated into the 11 country global footprint of Networkers International Plc.

Within the Middle East we continue to offer our clients and candidates extremely high levels of service across the IT, Telecommunications, Engineering, Construction, Energy and Homeland Security sectors, each covered by teams that specialise in their given area.
This Position is closed or expired