Job closed
Ref: HP977-1066
Job description / Role
One of my clients, a global Telecom consultancy is looking to hire a SLA Expert with experience in Mobile / telco transmission, O&M, etc
The contract duration is 6 weeks (Renewable) and only Western Nationals can be considered. (Europeans, North Americans, Australasians)
Scope:
* The SLA consultancy service shall deliver an SLA document to the mobile operator (the customer) that specifies the technical Service Levels and Key Performance Indicators (KPIs) applicable for the leased transmission services from company A.
* The company will offer a best practice SLA management process with the following key benefits:
* Determine key quality and performance indicator per service.
* Set a baseline quality and performance profile for each service.
* Ability to set targets and identifying the gaps from the baseline
* To designed according to best practice and benchmarked with international standards
* A final report will be delivered at the end of the project with the result and recommendation in addition to the SLA document.
Requirements
Candidate experience: Technical SLA, KPIs, Transmission and operations and maintenance. Must have wrote SLA document before
Candidates must be available to start in short notice.
Qualified candidates please apply ASAP.
About the Company
Networkers is a global recruitment consultancy helping unite job-seekers and hiring companies across the technology industry. Since Networkers was established in 2000, the business has grown considerably and we have consistently proven our ability to connect the right people with the right roles in the right businesses around the world. What makes us unique is our ability to offer a local service on a global scale. From our 14 offices spanning across four continents, we are able to recruit in more than 130 countries.