Travel Specialist – Saudi National
Almarai Company
Saudi Arabia
Ref: GP381-291
Almarai Company

The Role


The Role


Travel Specialist (For Saudis ONLY)

Central point of communication between the company and Travel Agents/Airlines for obtaining best benefits and cost savings out of business and leave travel plans. Regular monitoring of Divisional leave plans and negotiate with travel agents/airlines to obtain best air fare rates and discounts.

Prepare and provide KPI reports to management to make timely decisions regarding travel services and to finalise deals with travel agents/air lines.

To establish a travel quotation pool through the prospective Travel Specialist/Agencies and to award travel requests to the lowest bidder regularly whilst continuously monitoring all travel quotations submitted on regular basis or upon changes.

Areas of Responsibility:

1. Travel Activities
2. Hotel Activities

Activities:
- Provide weekly/monthly KPI reports on travel services and costs.

- Provide “Adhoc” Reports as and when required by management with regard to Travel and Hotel services.

- Review the TRA’s forwarded by employees before forwarding to travel agent to ascertain the employee eligibilities, routes, excess fares etc.,

- Analyse travel costs by air lines, by sector etc and negotiate with the travel agents/airlines to obtain corporate deals, group deals and special rates as well as minimising the travel inconvenience to the employees.

- Monitor and report to the management about the travel related non Compliance activities by employees.

- Provide Excess Airfare details to payroll for deduction if employee exceeding his travel eligibilities.

- Provide guidelines and instruction to Travel Agent for smooth operations.

- Monitor Fare changes in the market and advice travel agent to book the flight tickets accordingly to achieve the cost savings for Almarai Company.

- Organize meeting with Travel Service providers like Airlines and Hoteliers to get Special Corporate Deal so as to achieve the cost savings for the company.

- Provide sales report to service providers for better negotiation and to achieve the best deal

- Provide travel related promotions and valid information to employees as and when available at market.

- Coordinate with Airlines to get Frequent Flyer Card and other special facilities to Almarai employees.

- Suggest and assist to schedule better itinerary for business trips of Almarai employees.

- Co-ordinate with Divisions to obtain travel plans to obtain best airfare rates from travel agents/ airlines.

- Organising and arranging employees’ range of travel, holidays and business trip requirements and this involves supervising all arrangements necessary for the fulfilment of booking flights, reservations, etc.

- Supervising all changes effectively, including employee communication, to maintain excellent customer service

- Building and establishing a travel quotation pool through the prospective Travel Specialist/Agencies.

- Ensuring that all travel requirement and requests made by all staff are completely and accurately made and checked in a timely manner

- Monitoring quotations submitted on regular basis or upon changes.

- Awarding travel requests to the lowest bidder regularly.

- As required, respond to employee’s enquiries in a professional, knowledgeable and timely manner.

- Supporting and assisting the external Travel Service provider to create customised itineraries for all Almarai staff that meet their requirements and which fulfil Almarai’s mission to deliver excellent travel service.

- Supervising all the communication and ongoing relationships with external travel agencies and agents to ensure that they are able to deliver the service required by Almarai

- Quickly and effectively, deal with crises, emergencies and last-minute changes to provide and assist all staff with respect to their emergency travel request.

- Monitoring corporate deal discount rates are captured while issuing the ticket

- Issues handling in relation with TRA (employee and Kanoo).

Requirements


Requirements


Essential

Graduate level education, Diploma.

Desirable
Bachelor or diploma degree and graduate of Travel and Tourism Management, Business Administration, Sales or similar discipline.

Experience:

Essential responsibilities executed :

Broad experience of minimum 2 years in the travel industry, especially arranging complex travel itineraries.

Experience in Cost Analysis and reporting tools and methodologies.

About the Company


About the Company


Almarai is the largest integrated dairy foods company in the world, with a reputation for quality that is unmatched within the gulf countries in which we operate. We're a company committed to healthy living, and to delivering only the freshest and most delicious products to the people we care most about - our customers.

Almarai began in 1976 under the leadership of HH Prince Sultan bin Mohammed bin Saud Al Kabeer, as it remains to this day. His Highness recognised the potential to transform traditional methods of dairy farming to serve the needs of the rapidly expanding Saudi market; and what began with the processing of fresh milk and laban soon expanded into modern dairy farms and state-of-the-art processing facilities

The company's headquarters are based in Riyadh, the capital of the Kingdom of Saudi Arabia, and the Almarai Company extends throughout the Arabian Peninsula, leading and influencing the agricultural, dairy processing and food distribution industries.

This Position is closed or expired