VP Private & Institutional Client Investment

Our client is a leading Joint Stock company in Saudi they offer wide ranging investment services for individuals and corporate. In 2014 their capital was over SAR 800,000 million. They are currently looking for a VP Private & Institutional Client Investment

DUTIES AND RESPONSIBILITIES
- Set, agree and evaluate sales and service targets for the Wealth Management Division.
- Monitor actual performance against targets in terms of fee income and other revenue and reset targets, where necessary, for revenue per employee and value generated per customer.
- Manage the process of communicating and target setting for Wealth Management Division product launches.
- Manage the development, implementation and continuous improvement of sales and sales management processes.
- Oversee the development and implementation of regional sales activities.
- Manage the design of cross-selling, account acquisition and account retention campaigns.
- Manage the development, implementation and administration of the sales incentive scheme.
- Set and review quality standards throughout the Wealth Management Division in terms of processing times response times and issue resolution.
- Prepare customer service policies and procedures for the Distribution sales teams and communicate to all relevant employees. Provide training as required and monitor their application.
- Champion understanding of the consumer base through reviewing feedback on service quality, Take appropriate action and communicate to the sales teams.
- Conduct Cross Functional Process Mapping (CFPM) workshops for critical customer service encounters and champion the implementation of ensuing recommendations.
- Oversee the collection and analysis of information on competitors to facilitate fuller understanding of competitor structure, culture, behavior, capabilities and weaknesses and facilitate the initiation of proactive business initiatives accordingly.
- Research and collect global investment banking sales best practices and translate findings into The Company.
- Provide periodic and ad hoc reports and information to the Head of Knowledge Management as required.

Requirements

- Banking experience required
- 10 to 15 years of experience in the similar field
- Relevant degree and qualifications
- Excellent communications skills in both Arabic and English, written and spoken
- Good management skills

About the Company

Propel Consult delivers a service in step with the needs of both our client companies and candidates. Our ability to add value to all levels of recruitment stems from our wholehearted belief in providing a professional service to both parties. We have built relationships with many leading indigenous and mulitnational organisations throughout the Middle East and internationally in countries such as UAE, Qatar, Saudi Arabia, Oman, Bahrain, Kuwait, Egypt and many more. Concentrating our resources has created 5 distinct specialist divisions: