Job closed
Job description / Role
The Web Executive is responsible for supporting Alshaya's social media and digital communication strategy by managing content revisions and upgrades to the Alshaya website and intranet.
Contribute to Alshaya's understanding of social and digital media environment and the opportunities/challenges it presents
* Remain current on trends regarding online corporate communication and recommend opportunities to enhance the Alshaya website and intranet
* Establish appropriate monitoring tools to collect performance information about the sites usage & visitors
Manage Alshaya's online corporate reputation
* Maintain and update Alshaya's website and intranet in line with the defined content management process and Corporate Communication SLAs
* Revise Alshaya's website and intranet with content from the Internal / External Communications team
* Ensure all content is up to date - brands, locations, contact details etc. (working with other parts of the business as necessary)
* Ensure all site functionality is working correctly
* Identify opportunities to optimize site content and functionality
* Evaluate systems in line with new technology and developments
* Escalate technical issues to line manager and IT department
Create and maintain excellent team and cross functional working relationships
* Work as part of a harmonious and productive team
* Ensure all activity is delivered in line with Alshaya's Vision & Values
* Contribute to the sharing of best practice within the department and across Alshaya
* Work alongside internal and external communications colleagues to deliver communication initiatives
* Work cross functionally with other teams and functions (including Brand teams, Corporate Marketing, E-commerce and IT) to ensure the efficient implementation of communication initiatives.
* Build and manage professional relationships with external partners, including agencies where required
* Adhere to all Company Policies, Procedures and Guidelines.
Requirements
* University Graduate with relevant qualification or work experience
* Fluent in English
* Knowledge of web content best practice
* 2-3 years experience in similar role
* Proof reading
* Ability to adapt text for online use
* Strong visual sense
* Self starter
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.