Ref: LP097-322

Job description / Role

Employment: Full Time

This position will build and manage Customer Specialists directly, which has the responsibility for driving Net Accounts Receivable improvement while ensuring growth of the business. This position will work closely with Regional WC Leader to ensure Global Consistency and will report to the Regional Working Capital Leader, Middle East. This role will also work closely with Saudi DFL and DGM.

Coordinate and manage day to day activities of Customer Specialists. Act as the primary DFL and DGM contact. Initiate and facilitate changes to further improve Net AR results and increase collection enablement efficiency. Responsible for proactive customer invoice negotiation and collections enablement. Ensure deadlines are met, working towards/and achieving goals for Net Working Capital (WC)/Accounts Receivable (AR) and Dispute prevention goals. Participate in AP & Inventory analysis to help drive results.

Responsibilities:
- Establish and maintain effective Internal and External working relationships; including Operations, Finance and Customer Relationships
- Implement strategies and deploy resources to meet working capital targets and objectives
- Preparation and presentation of WC piece on MFR package, monthly variance analysis of WC results for DFL and DGM; active Input into WC AOP and Forecasting
- Actively lead the reduction of accounts receivable. In the HBS business this includes Unbilled Project, and all Billed, Receivables
- Participate in overall Net AR WC goal achievement
- Work the customer relationship to optimize progress billings. Lead the liaison between external customer and internal project managers to proactively manage the balance between accurate, timely billing and maximization of receipts
- Lead resolution of disputes with assistance of Field Leaders and Finance Support. Ensure team and individual goals on dispute reduction/resolution are achieved
- Manage and administer customer accounts including account reconciliations and application of unapplied credits/cash
- Identify and escalate defined uncollectible accounts
- Act as control point for business AR specific policies and processes
- Drive regular involvement of district and region management in status of portfolio
- Actively Participate in Six Sigma Teams
- Special Projects focusing on Clean up and/or Process Improvement as required
- Partner with Districts to quantify, schedule and track defined uncollectible accounts
- Escalation Leader for financial and customer issues

Requirements

- Bachelors Degree in Finance or Accounting; professional qualifications will be an added value
- Five+ years of relevant experience
- Three+ years of people management experience
- Leadership; self-motivated; works Independently
- Proven record of meeting deadlines
- Process-oriented
- Time management, organization, and prioritization skills
- Assertive
- Conscientious
- Customer-focused
- Strong negotiating skills
- Effective oral and written communication skills
- Understanding of solutions & service business complexity
- Ability to apply judgment in problem solving
- Ability to ask probing questions to obtain necessary information
- Ability to communicate effectively over distances
- Knowledge of SAP is desirable

About the Company

Honeywell (NYSE: HON) is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global megatrends such as safety, security, and energy. With approximately 122,000 employees worldwide, including 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

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