The Role
The Role
As a Store Manager, you will be managing a fast paced store providing excellent customer service experience to all customers. You will be accountable to maximise store contribution through exploiting every opportunity to drive sales. Lead by example the Department Managers to reduce stock loss, maximize merchandising opportunities and maintain cost controls.
Deliver high levels of motivation and development to a diverse team whose first language is not English whilst ensure individual and store compliance with all company regulations and procedures.
Decide on store layout, stock positioning, visual enhancement, availability management. Recommend brand feedback, customer requests, and in-store promotions
Drive highest possible standards of in-store visual impact. Apply and maintain guidelines and standards for visual presentation and store appearance
Decide on form of implementation of stockloss controls, recommend areas of focus and changes in processes used within the store
Promote the highest standards of in store training including weekly communication, daily de-briefs, product knowledge and on the job coaching. Promote a positive learning environment within the store
Finally you will ensure that the store is fully compliant with all required administrative procedures according to company guidelines
The key performance indicators are store sales, compliance to brand in store visual merchandising, maintaining cost and stockloss control, people management and development and compliance to in store administration
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Requirements
Requirements
Minimum 3 years retail management experience
Good communication skills.
Previous experience in working within a multi cultural and diverse store environment.
Extensive leadership, decision making, planning & organizing and relationship building skills.
Bilingual (Arabic & English) Preferable
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About the Company
About the Company
Alshaya are a leading international franchise operator for over 40 of the world's most recognized retail brands including BHS, H&M, Starbucks, Mothercare, Arcadia Group, Debenhams, River Island, Boots, The Body Shop, Vision Express, Next, Foot Locker, Pizza Express, PQ and Dean & Deluca. The company currently operates over 1400 stores in 15 countries across its operating divisions in the Middle East, Africa, Turkey, Russia, Southern & Eastern Europe and employs more than 15,000 people.
Based in Kuwait but with regional offices across the globe, we’re on target to double our stores within 5 years. Our major presence is in the Middle East including Kuwait, UAE, Lebanon, Jordan, Saudi Arabia, Oman, Bahrain & Qatar and we are expanding rapidly in many other markets. The Operating teams for each of the Divisions and Brands is supported by a fully integrated, pan-regional infrastructure, incorporating best practice activities in retail operations, merchandising, marketing, IT, logistics, real estate, human resources and financial control.
Our Mission is to be recognized as a leading global retailer, operating internationally recognized brands to the highest possible standards. Through a spirit of trust, co-operation and best practice, we aim to build and maintain long-lasting, professional and mutually profitable business partnerships.
To support our growth we need the experience and expertise of talented and dedicated retailers and operators for all levels of management and support staff and in all disciplines who can help us achieve our vision and growth. In return there are excellent prospects for development, a tax free salary and an incredible lifestyle to enjoy.
The Company provides all the usual benefits you would expect from a large corporate employer. Specific benefits will be discussed during the recruitment process but a very generous annual bonus scheme and extensive staff discounts across numerous brands are indicative of how we reward and encourage high performance.
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