English Language Services & Testing Representative

Job description / Role

AMIDEAST is recruiting a professional to work on a rewarding project promoting and informing the public and academic institutions regarding English language, professional, and academic standardized assessments, delivering training, and supervising and organizing test administrations. This professional will:

- Represent AMIDEAST and test developer ETS in promoting ETS tests and products at student fairs and conferences and to clients
- Use social media channels to promote testing and training services
- Offer seminars and webinars to students on the TOEFL and the GRE tests
- Conduct outreach to academic institutions and student groups
- Complete a train-the-trainer program and lead workshops for English language teachers
- Promote teacher workshops and other programs to attract attendance
- Update contact databases and submit teacher workshop reports as well as trip reports and monthly program reports
- Respond promptly and appropriately to questions and concerns from test takers and university staff on ETS assessment tools and products
- Support the administration of standardized testing programs, ensuring prompt and effective client service, strong test security, cost-effective operations, and adherence to testing agency requirements as well as AMIDEAST policies and standards
- Work with clients to resolve testing project-related problems
- Ensure the integrity and professional character of AMIDEAST testing programs
- Market tests and testing services to local institutions and companies
- Manage computerbased and paper-based testing, including training and supervision of Testing Assistants and/or Proctors
- Prepare monthly statistical reports to be submitted to HQ for each testing program
- Track revenue and expenses for testing programs
- Write reports as requested by clients and AMIDEAST
- Respond to inquiries from testing candidates and organizations
- Other duties, as assigned

Requirements

- A minimum of a B.A. in a related field; M.A. preferred
- Experience in training students and working professionals
- Experience/ Certificate as teacher of English as a second/ foreign language

At least two years of experience, including:

- Experience teaching English language and/or test preparation courses
- Experience managing social media campaigns preferred
- Experience working in customer service
- Experience working with organizational/ administrative tasks
- Experience working in a multicultural and multilingual environment
- Experience working with international students or student networks preferred

Other qualifications:
- Strong written and verbal communication skills
- Travel availability
- Organizational skills, flexibility, taking responsibility and being able to work in a dynamic team
- Knowledge of the countrys higher education system

Languages:
- Fluent English; knowledge of Arabic preferred.

About the Company

Established in 1996, the AMIDEAST/UAE field office provides testing, professional development training, English language training, and advising and scholarship program services and solutions throughout the seven Emirates that comprise the United Arab Emirates. AMIDEAST/UAE currently has offices in Abu Dhabi, Dubai, and Sharjah in order to serve a diverse clientele of Emirati nationals, international students, and expatriates who need testing and training services for educational and business purposes.