Job closed
Ref: LP100-137
Job description / Role
The IT International Regional Business Interface reports to the Regional Leader, IT International and is ultimately an extension to the IT Regional Leader assisting with all aspects of IT delivery within the region/country. This role is based in the International regions & mapped to specific Boeing International offices.
Key Skills and Responsibilities:
- Represent Boeing IT on BI CVPs leadership.
- Develop and communicate IT strategy & initiatives for region.
- Proactively engage key end users and decision makers and represent IT in the assigned region.
- IT services delivery for the region including: exception management for the region as well as Regional IT requirements definition, managing customer expectations; co-design, negotiate and own SLAs.
- Collaborate with and support IT needs of Business Units in the regions while proposing IT improvements to support the business and improve its effectiveness.
- Represent IT to the regional stakeholders for IT initiatives and Service delivery.
- Communicate regional updates to stakeholders (e.g. RL, RES, BEM, Ops).
- Advocate for customer satisfaction. Facilitation of region wide IT forums.
- Facilitate IT visits to the region.
- Drive (where applicable) Industrial Participation initiatives for the region and manage in-region sourcing partner relationships.
- Maintain regional customer/business/program profiles.
- Understand, validate, document and represent priority of new IT service requirements.
- Work collaboratively with IT planning, service design and implementation teams to represent regional business requirements for the purpose of Long Range Business Planning, prioritization and resourcing.
Requirements
Competencies:
- Ability to confidently interface with executive leadership, enterprise workforce, and external industry communities.
- Business acumen.
- Comprehensive knowledge on enterprise IT solutions and services.
- Innovative and self-motivated to take the initiative and drive multiple projects through influence and teaming.
- Organization skills to effectively work in cross-functional, multi-level environment with shifting priorities and requirements.
- Strong communication, presentation, persuasive and negotiation skills.
- Strong sensitivity for cultural differences and significant global acumen.
Qualifications and Experience:
- Technical background.
- Experience in a role with main coverage and responsibility for MEA.
- Multi-year experience in customer facing roles.
- Hands-on experience in enterprise IT support and service delivery.
- Fluent in speaking, reading and writing English, and Arabic is a plus.
Other Job Related Information:
- This requisition is for an international, locally hired position in Abu Dhabi, United Arab Emirates. Benefits and pay are determined at the local level and are not part of Boeing U.S.-based payroll, and will commensurate with experience and qualifications and in accordance with applicable UAE law.
- Employment is subject to the candidate s ability to satisfy all UAE labor and immigration formalities. This job may be level 4 or level 5 and will determined by the level of experience and qualifications of the selected candidate, in relation to the scope and responsibility of the position.
About the Company
Boeing is the world's largest aerospace company and leading manufacturer of commercial airplanes and defence, space and security systems. In the UK, we employ people across numerous sites, and were growing. Our long relationship with the UK aerospace industry, Armed Forces and commercial aviation sector dates back more than 75 years. Today, the UK remains a critically important market and supplier base, as well as a source of some of the world's most inventive technology partners.
We offer many career paths in fields such as engineering, aircraft assembly, communications systems, maintenance and defence equipment, and manufacture and supply of aerostructure components.
Join us and build something better for yourself, for our customers and for the world.