Business Application Specialist

Job description / Role

1. Responsible for ensuring the successful system-by-system implementation of new services, service enhancements, and service migrations.
2. Responsible for procurement activities & Applications Service Level Management to garauntee target availability and expansion of the Business Systems, and maintain relations with suppliers and fix agencies
3. Manage allocated operational budget & assist in formulating the annual Business Applications & IT budget
4. Develop a product roadmap for ongoing feature requests from wholesalers. Lead the development of operational requirements for new products introduced on the network.
5. Responsible for capacity planning and expansion decisions on the Business Systems
6. Approve changes to the system and maintain updated design documents of the Business Systems
7. Produce statistical analysis and management reports in a timely manner
8. Liaise with Commercial team to design, develop and test new products as required

Requirements

- Minimum of 10 years of Telecom back office experience in network and service provisioning.
- Prior experience in developing Network Management Systems for internet service providers.
- Experience with project management concepts, strategies, and methodologies.
- Demonstrated leadership and management skills to effectively collaborate with diverse hardware and software engineering teams
- Experience in systems management, systems analysis, software development and the management of software development and support services projects
- Strong performance management experience of directing internal work groups and vendor services

About the Company

Established in Abu Dhabi in January 1998, Sundus is a Recruitment and HR Consultancy with additional offices in Qatar and Saudi Arabia. The company’s strengths lie in working in partnership with clients to gain a thorough understanding of their talent management requirements. Sundus is one of the few companies in the UAE that has been awarded an official Recruitment Services License.

Matching the right people with the right positions is where we begin our partnership with you, whether you are a candidate, a recruiter, or in need of corporate services, from HR consultancy to helping with relocation. Relationships with people make our business work.

Our HR consultancy services are modelled on internationally respected methodologies and techniques, helping clients to develop toolkits encompassing all aspects of talent management from appraisals to retirement.

Sundus employs around 150 staff, with around 90% of the team seconded to the Oil and Gas industry, Banking and Finance companies, and Government Departments.