Hospitality Coordinator

Serco

Dubai, UAE

Ref: LP119-202

Job description / Role

Employment: Full Time

The main purpose of this role is to be responsible for all tasks in relation to administrative responsibilities for Hospitality Department.

Duties and Responsibilities:
- Record keeping, filing maintaining the inventory and database for hospitality division;
- Assisting the HOH on Invoicing [Survey and Quotes]
- Assisting HOH in conducting stock checks and verifications in each department as required
- Procurement of goods by raising purchase orders, assisting with vendor creation and vendor payment processing using SAP software;
- Liaise with Host Nation Liaison Officer (HNLO) in regards to processing of temporary and permanent base access pass;
- Maintain a register of base access applications and ensure personnel are reminded of renewal in time to negate any none access periods that could affect the department`s ability to complete our contractual commitments
- Conduct analysis of the comments and complaints register for Australian Defence Force (ADF) Mess Hall on a weekly basis; send consolidated report on a monthly basis to HOH;
- Data entry and reporting in regards to budget and ADF validation of work orders on a monthly basis to HOH;
- Invoicing; processing and validation of requirements for the hospitality department;
- Collation and reporting of staff overtime, leave and attendance;
- Assisting the ADF - SDM`s / BMC in regards to all requests;
- Ensure the security of all company and client owned assets, report any damages and losses to the HOH;
- Ensure stationery requirements are consolidated and sufficient stocks are maintained in the contact centre for each departments use;
- Provide administrative support and carryout tasks as requested by Heads of Departments within the hospitality division
- Deputize for the all Hospitality Supervisors during absences as required

Requirements

Knowledge
- Excellent verbal and written English language;
- High School Diploma or Higher Secondary Education;
- A good knowledge of all office systems and office administration;
- Knowledge of SAP is an advantage
- Knowledge of Arabic language is of benefit;
- Understanding of relevant policies and procedures.

Skills
- Typing skills of 40+words per minute
- Good interpersonal skills / client facing;
- Excellent organizational and communication skills;
- Excellent knowledge of Microsoft Office, Excel, Outlook and Word;
- Possess excellent customer service skills;
- Maintain a professional demeanor at all times;
- Ability to liaise in a professional manner with staff/customers at all levels on the Base;
- Ability to handle confidential information in strict confidence;
- Ability to work with high integrity and minimum supervision;
- A lively, energetic and strong personality a practical "can-do" attitude.

Experience
- Minimum of 3 years administrative experience.
- Experience of bespoke software system [ CAFM / RMS ] an advantage

About the Company

Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos.

Serco customers are looking for expertise in managing their people, processes, technology and assets more effectively. We advise economic decision makers, design innovative solutions, integrate systems and - most of all - deliver quality services directly to the public.

Serco supplies to governments, government enterprise, agencies and companies who seek a trusted outsourcing partner with a solid track-record of service excellence. Serco people offer operational, logistical and technical expertise in the Transport, Justice and Immigration, Defence, Education and Healthcare industries as well as in the commercial sectors of Facilities Management.

Serco Middle East have been in the Region since 1947, starting out delivering Air Traffic Control Services in Bahrain; a service we are proudly still running today and have expanded to include many other Airports in the region.

We have expanded significantly since that time across the UAE, Saudi Arabia and Qatar. We have been supporting the RTA to operate the Dubai Metro since 2009, are preparing to launch the flagship Saudi Arabia Passenger Rail service from Riyadh to Qassim in 2016. We deliver Facility Management services to both Cleveland Clinic and Healthpoint Hospitals in Abu Dhabi, large-scale medical facilities in Saudi Arabia and a range of educational and commercial properties in the UAE. We also deliver postgraduate education to Officers in the Qatar Armed Forces through the Joaan Bin Jassim Joint Command and Staff College in Doha.

Focusing on our core values, and creating a positive environment for employees to thrive, we look forward to a bright future as we continue to grow with the region.

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Accounting Clerk salaries in UAE

Average monthly compensation
AED 4,000

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