NOC Engineer

Job description / Role

The Network Operation Centre (NOC) have three main roles:
- To ensure maximum possible service availability and performance
- To provision customer network services on access equipment
- To provide support services for Engineering and other technical teams

These result in a highly diverse range of duties in the NOC.

NOC engineers are required to ensure they are fulfilled in a timely, cooperative and professional manner.

NOC Engineer interacts frequently with technical support, service provisioning and sales team so it's important to be clear and concise in written and verbal communications.

NOC Engineer also work very closely with the Engineering team and as such need to develop a good all-round understanding of systems and networks.

Diligence and attention to detail are also key skills along with an ability to perform multi-task and priorities work appropriately.

Requirements

- A minimum of 12-18 months experience in a Technical Support or similar role.
- Good communicator with a natural aptitude for dealing with people.
- Good network diagnostic skills.
- Basic Cisco skills and IP knowledge, preferably CCNA.
- Work well in a busy team, being quick to learn and able to deal with a wide range of issues.
- Strong analytical skills and able to collate and interpret data from various sources.
- Ability to assess and priorities faults and respond or escalate accordingly.

About the Company

Saudi Networkers Services, incorporated in 2001 with an aim to provide the world class business and consulting services through a combination of market insight, technical excellence and unrivalled agile methodology.

Our success stems from building strong relationships and trusted partners, which enabled us delivering exceptional services to public sector, as well as some world's leading organizations, in Telecommunication, Information Technology, Cyber Security, Banking, Energy, Utilities and various other industry arenas.

We collaborate closely, ideate that how the work gets done, while working alongside businesses to collaborate on growth and applying breakthrough innovations, that drive exponential impact, managed by teams specialized in their assigned industry sectors.