Channel Manager

Job description / Role

The Key Accounts Manager/Channel Manager is responsible for handling the VIP clients BCI accounts.

Job Duties and Responsibilities:
- Smartly achieves the monthly target.
- Prepares the customers' orders and assigns it to the Warehouse and Distribution Team in order to deliver the orders as agreed with the customers on a daily basis.
- Checks the customers' orders status and follows up on all their problems, cases and informs the Sales Team Leader with all their inquiries or problems.
- Manages the Key Accounts balance.
- Follows up with the clients in order to make sure they are following BCI roles and policies of the shelf share.
- Achieves the seated target for each client on a monthly basis.
- Divides the model for each client upon the nature of withdrawals.
- Provides daily reports describing the updates of the client's visits.
- Adheres to the credit and limit of credit with each customer upon the Sales Department policies.
- Follows up on the checks limits and collection.
- Provides the Finance Department with all invoices, cash and checks on a daily basis.
- Collects the credit notes and matches the sales amount with the checks in order to provide it to the Finance Department with adhering to each customer limit.
- Performs other duties as and when requested by the direct supervisor.

Requirements

- Diploma or High school.
- 5-7 years' experience in promotion and direct sales.
- Good in relevant computer applications.
- Expert in all provinces within Jordan.

Key Competencies (Skills, Abilities and Knowledge)
- Shares the vision.
- Sales planning.
- Sales process management.
- Flexible-Sales person.
- Account management.
- Stakeholder relations.
- Applying market strategies.
- Networking/Relationship building.
- Target oriented.
- Presentation skills.
- Economics method and theory.
- Communication product information.
- Product service knowledge.
- Customer care process.
- Market segmentation.
- Service standards and warranties.
- Client focus.
- Product knowledge.
- Knowledge of customer service principles and practices.
- Excellent knowledge of dealing with the VIP client.

About the Company

Swiss Gulf Partners are experts in Digital and Technology recruitment.

We love all things digital and tech! Actually we’re a bit nerdy about it, but above all else our talent is finding talent. Being passionate about building relationships with our clients and our candidate community is our highest priority.

Our clients know that we understand what it takes to build award winning teams and businesses, we’ve done it time and time again. Our candidate community know that we find them the best opportunities to make their next career choice with confidence.