Operations Senior Consultant

Deloitte & Touche (M.E.)

Amman, Jordan

Ref: KP054-462

Job description / Role

Employment: Full Time

As a Operations Senior Consultant you will:
- Develop knowledge in multiple industries and full breadth of services offered by Deloitte while specializing in a selected industry and service line
- Assisting project management activities and manage subordinates when leading teams
- Guide teams as appropriate in providing consulting services to the clients indifferent sectors giving the knowledge and expertise in selected industry and service line
- Provide exceptional service to the client by responding with a sense of urgency,practicality, accountability, integrity, and respect
- Demonstrate awareness of assignments’ tasks and responsibilities, and complete work as per Deloitte’s quality standards, and within the assigned timeframes
- Lead client deliverables development and ensure tasks are met within assigned timeframes. These deliverables are to successfully fulfill and exceed client expectations using Deloitte tools and methodologies
- Understand the client business at the set of the engagement, develop work plans, be responsible for the effective day to day delivery, and nurture client relationship
- Continuously develop a working knowledge in Deloitte’s tools and methodologies, and use the min delivering clients’ work
- Drive adherence to all risk management and quality assurance tools, and proactively manage key risks and issues related to the engagement
- Identify operational inefficiencies within the client organization, common issues or trends facing the client business functions anddetermine improvement areas and potential actions to address those issues
- Lead by example, work collaboratively, and help develop other team members and share knowledge by building capacity of teams
- Develop and manage good client relations producing outputs which meet client expectations and Deloitte standards
- Plan and organize various business development activities for the consulting practice
- Support business development efforts through identifying opportunities, exploring sales activities and proposal development
- Keep abreast with global and local trends in order to anticipate client needs and to offer value added and practical business solutions
- Communicate clearly and effectively. Develop presentation materials, and conduct workshops and presentations to clients
- Adhere to Deloitte’s policies and regulations, and exhibit positive and professional conduct

Requirements

- Post-graduate, 4-6 year experience in a relevant professional discipline/ industry.
- An undergraduate degree in Industrial Engineering, Finance, Economics, or Business Administration, MBA or a relevant Master degree is a plus
- Certifications in related methodologies including PMP, Lean, Six Sigma, BPR techniques and implementation methodologies is a plus
- 2-3 years consulting experience. Experience in big four companies is a plus
- Hands on experience in work related to business process reengineering/ improvement and controls, and/or, operating models, supply chain management, business planning, market research, and feasibility studies
- Led teams and managed subordinates work
- Developed/participated in the development of projects plans and manage their execution

Skills
- Excellent command of written and spoken English and Arabic Languages
- Excellent communication and people skills, with a strong emphasis on team working
- Demonstrate leadership and team playing abilities
- Strong administrative and numeracy skills and ability to analyze complex data with good attention to details
- Excellent knowledge in MS office applications especially in PowerPoint, Word and Excel
- Ability to handle multiple tasks and responsibilities in a deadline oriented environment and flexible work hours
- Willingness to travel(required)

About the Company

Deloitte is the world's largest and leading professional services firm, providing audit & assurance, consulting, financial advisory, risk advisory and tax and services to public and private clients spanning multiple industries, whether they are in the energy, communications, oil and gas, financial services, family businesses, healthcare, public or education sectors among others.

With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Deloitte's more than 250,000 professionals are committed to becoming the standard of excellence.

Deloitte & Touche (M.E.) is a member firm of Deloitte globally and is the first Arab professional services firm established in the Middle East region Deloitte & Touche (M.E.) is a member firm of Deloitte Touche Tohmatsu Limited (DTTL) and is a leading professional services firm established in the Middle East region with uninterrupted presence since 1926 with 26 offices in 15 countries to date. What distinguishes Deloitte member firms in the Middle East is the global and regional expertise and know-how offered through specialized and highly knowledgeable talent. Deloitte aims to offer the best services to its clients through a team with more than 3,300 partners, directors and staff in the Middle East which guarantees effective communication with clients and a deeper understanding of their needs. It is a Tier 1 Tax advisor in the GCC region since 2010 (according to the International Tax Review World Tax Rankings). It has also received numerous awards in the last few years which include best employer in the Middle East, best consulting firm, the Middle East Training & Development Excellence Award by the Institute of Chartered Accountants in England and Wales (ICAEW), as well as the best CSR integrated organization.

Deloitte drives progress. Our practices around the Middle East support clients become leaders wherever they choose to compete. We invest in outstanding people of diverse talents and backgrounds and empower them to achieve more than they could elsewhere. Our work combines advice with action and integrity. We believe that when our clients and society are stronger, so are we.

Our Purpose

Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most-for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.

Our shared values guide the way we behave to make a positive, enduring impact:

  • Integrity
  • Outstanding value to markets and clients
  • Commitment to each other
  • Strength from cultural diversity

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