Posted
Ref: RP714-19474
Job description / Role
Company Description
Fairmont Amman offers travelers and residents of Amman luxury accommodations in 317 spacious guest rooms and suites, including Fairmont Gold, the hotel's exclusive hotel within a hotel. With a modern, beautiful architectural design and stunning interiors, we make use of the finest wood and marble, and our rooms and hotel interiors combine classic luxury with contemporary design, all housed in spacious rooms of at least 42 square meters or more
Job Description
What you will be doing?
- Consistently offer professional, friendly and engaging service
- Ensure prompt and courteous service is extended to both internal and external customers
- Ensure the achievement of sales objectives on a monthly, quarterly and yearly basis
- Solicit group, transient and/or banquet business through action plan preparation and execution
- Establish parameters, quotes and negotiate prices, confirming by written contracts
- Maintain accounts, contact, activity and business details within the appropriate software applications
- Work closely with Catering and Front Office to ensure all details of the contract were delivered and guests depart satisfied
- Prepare weekly, monthly, quarterly and annual reports, as required
- Balance operational, administrative and Colleague needs
Requirements
Qualifications
- Previous Sales experience required
- Computer literate in Microsoft Window applications and or relevant computer applications required
- University/College degree in a related discipline preferred
- Excellent communication skills, both written and verbal required
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to focus attention on guest needs, remaining calm and courteous at all times.
About the Company
A caring employer providing respect, training and career development for our employees. An attractive employer offering more than 100 professions across the 5 continents.
We are much more than a world leader. We are 250,000 hoteliers with the same shared passion for welcoming. We take care of millions of guests in our 4,300 addresses and on our digital platforms. As an operator and franchisor (HotelServices), owner and investor (HotelInvest), we invest all our energy into making "Feel Welcome" resonate as the finest hotel promise.
From luxury to economy and in every corner of the globe, AccorHotels' more than 20 brands meet all the needs of business and leisure travelers seeking comfort, attention and high-quality services.