Principal Business Consultant/Lead Business Analyst (with T24)

Tandem Search

Nairobi, Kenya

Ref: KP709-2183

Job description / Role

Employment: Full Time

Our esteemed client is a market leading provider of banking software systems to retail, corporate, universal, private, Islamic, microfinance and community banks, wealth managers, and financial institutions.

Their software is proven in over 1,600 customer deployments in more than 150 countries across the world.

They require a Principal Business Consultant who will be responsible for coordinating and ensuring successful implementation of their functional area of expertise.

The Principal Business Consultant plays the role of interface between the project team and the client and ensures that all actions are taken to fully satisfy the client’s functional needs in their business/functional domain. The Principal Business Consultant is also responsible for providing guidance and coaching to less experienced consultants.

Responsibilities and Accountabilities:
- Recognized internally has specialist on complex functional and business matters. Works independently and in collaborative nature. Has completely master business skills required to accomplish the job. Provide guidance, coaching and advice to less experienced consultants.
- Individual with a customer focus who has developed the acumen to cultivate and build lasting customer relations.
- Analyze and validate all client business requirements and relate them to the Clients products capability.
- Review client organization, processes and workflows and propose of a ‘post-picture’ to maximize the benefit from the Clients products.
- Validate all functional decisions for the projects to ensure optimum utilization of the Clients products.
- Make recommendations on best banking practices to the Project Manager and alert him on practices that might damage the Clients business or contradict legal requirements, before recognition as a problem by the Client.
- Provide consultancy and advice to clients and the Clients consultants on matters related to the implementation of the Clients products.
- Define and validate customization needs for the Clients products as per agreed business definitions.
- Coordinate with the Clients maintenance groups to ensure that the product problems identified are understood and resolved.
- Run workshops and benchmarks to meet specific project needs.
- Provide assistance to the Project Manager, for the planning and conduct all aspects of the implementation of the Clients products.
- Supervise, if and when needed, over specific functional parts of the implementation plan.
- Perform such other duties, functions and services, consistent with status or vocational ability, as may from time to time be required.

Requirements

- Educational & Proficiency level: Professional with a minimum of seven years of experience in Finance or in banking software consultancy.
- Technical knowledge: In depth understanding of financial and banking processes, like Credits, Accounting, Treasury, MI, Asset Management, Securities, Trade Finance, Retail. IT oriented: knowledge of a banking software application; excellent knowledge in PowerPoint, Excel as well as other MS Office environment applications.
- Others: This job involves complex activities demanding considerable coordination to effectively achieve the jobs end results.
- Awareness of other jobs in the project team is necessary as the job activities either influence or are influenced by these.
- Fully understand and be able to deploy the Clients Implementation Methodology.

Clients certifications: two or more banking domains.

The Principal Business Consultant is required pass the Clients certifctaion or to acquire the certification within a defined time frame (to be agreed with manager) in two or more banking domains.

A certification is considered valid long as the consultant has:
- successfully passed the certification examination at the end of the training session
AND
- successfully implemented the module at client site during the course of significant projects.

Clients Competencies:
- Develop Expertise
- Communicate effectively
- Focus on internal and external clients
- Deliver appropriate solutions
- Work effectively with others
- Transfer knowledge
- Drive quality

Key Performance Indicators:
- Client Sign-off of deliverables.
- Tasks completed on schedule according to plan.
- Project performance (quality, easy of delivery, budget etc.).
- Long-term contribution to the Client and Client Services (ownership, client focus, effective communication and documentation, transfer of knowledge, development of expertise etc.).

About the Company

Building businesses, changing lives

At Tandem, we’ve built a vast network of top-tier professionals across the globe. We empower businesses to thrive by delivering unmatched talent solutions. With our global reach, collaborative approach, and unwavering commitment to excellence, we drive transformative growth and shape exceptional teams.

Who we are.

We are a team of industry experts, driven by a passion for innovation and excellence. We are dedicated to providing unique talent solutions and nurturing collaborative partnerships that redefine success.

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