In-House Training Coordinator

Job description / Role

Responsibilities include but are not limited to:
1. Works with internal and external parties to organize the various components needed to initiate, run and conclude training courses held.
2. Monitor, follow up and supervise any Saudiazation training program in UMA departments of responsibility.
3. Coordinate administrative work flow.
4. Update and follow delegated administrative tasks to ensure progress to deadlines.
5. Maintain procedures to ensure consistent performance of routines
6. Performs administrative and office support activities.
7. Coordinate with Training Specialists
8. Part of training evaluation after employees conclude the probation period.
9. Coordinate training schedules and activities for staff with external providers.
10. Amend and revise programs, enrollments, and schedules as necessary, in order to adapt to changes occurring in the work environment
11. Monitoring and reviewing the progress of staff.
12. Participate in TNA and investigate needs for Staff and departments.
13. Help managers / staff solve specific training problems that arises during / before training sessions.
14. Run effective induction programs for new staff, and act as an orientation partner when needed.
15. Evaluate the training conducted by Providers by questionnaires / interviews of staff.
16. Conduct appraisals, and evaluations for staff periodically and as per training policy.
17. Keep track of training records on DMS.
18. Keep up to date with developments in training by reading relevant bulletins, articles.
19. Attend internal and external meetings when required
20. Attend position relevant courses

Requirements

Technical Competencies:
- Reporting Skills
- Administrative Writing Skills
- Microsoft Office Skills
- Managing Processes
- Analyzing Information
- Professionalism, Problem Solving
- Verbal Communication
- Communication skills; English / Arabic

Behavioral Competences:
- Analytical Skills
- Interpersonal Skills
- Time Management
- Judgement Skills
- Critical Thinking
- Achieves Results
- Dependability / Attendance
- Job / Organizational Knowledge
- Problem Solving / Judgment
- Takes Responsibility

About the Company

Universal Motors Agencies (UMA) is one the oldest and most prestigious General Motors dealerships in the whole of the Middle East. As an appointed distributor of GM cars in the Eastern, Central, Western & Southern Province of the Kingdom, our mission is to maximize the satisfaction of every customer. Our customers will be served in the manner they have come to expect from GM dealers worldwide.

UMA has adopted GM global retail standards and benchmarks and implemented new processes, which focus on the needs of our customers by:

• Exceeding their expectations in every aspect of sales and after-sales services without exception.
• Setting the standards of excellence for car dealerships throughout the region.
• Focusing on customer's experience to make it as enjoyable and satisfying as possible.

UMA is a joint venture between Arabian Motors & Engineering Company (Ameco-Zahid) and General Machinery Agencies (GMA), two of the oldest and most respected GM dealers in Saudi Arabia. Late Sheikh Abdulmajid Zahid and his brothers were awarded the first General Motors franchise in the Kingdom in 1949. The General Machinery Agencies Company established by the late Sheikh Salahudin Abduljawad was the second company to be awarded a GM franchise eight years later.