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Job description / Role
Brand Training Manager - Katsuya - Kuwait
With a menu of innovative Japanese dishes uniquely adapted to local palates, Katsuya by Starck has been meticulously crafted to provide guests with an engaging and interactive culinary experience. We employ the best sushi chefs and highly trained waiting staff to ensure each customer is provided with the best service possible and along with this we have fun!
You will promote the brand image and culture through the use of targeted training activities by working closely with the brand and operations teams to identify where focus on product knowledge and brand understanding will foster a strong brand identity. You will then assist the HR Management and the Central Training team in coordinating training and development activities, championing training and development within the brand.
Responsibilities will include:
* Developing program content to meet the needs of the brand
* Sourcing appropriate training courses and materials suitable for implementation based on market needs
* Delivering development training, supporting the rollout of programs, and making recommendations for improvement
* Managing the quality of activities and presentations to ensure high standard of training delivery
* Creating, building and maintaining internal and external relationships
* Continually looking for ways to promote brand awareness.
Requirements
* A minimum of 4 years' training management experience within a large commercial organization with a comprehensive knowledge of products and applications
* A university graduate, preferably with a recognized qualification
* Excellent brand understanding
* Basic training skills.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.