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Job description / Role
Category Manager - eCommerce - The Body Shop - Kuwait
At The Body Shop we believe true beauty comes from the heart. For us, beauty is much more than a pretty face - it's about feeling good and doing good, too. We make our products with love and care. We source some of the finest raw ingredients from the four corners of the globe. In store, the helpful and friendly staff provide a shopping experience our customers love.
eCommerce is developing rapidly in the Middle East and with Alshaya being named the region's best multi-brand franchise operator what better time to join our growing business function. You will have the opportunity to lead the evolution of ecommerce in the Middle East and make a valuable contribution to our business.
As an Online Category Manager for The Body Shop you will define the brand's tactical and strategic direction of online product lines within operating markets. You will also be required to assess and manage the product business mix to achieve financial and business objectives.
Key responsibilities will include:
* Driving the success of the online categories through the effective merchandising and trading of online products for brands in the operating markets
* Delivering world-class product presentation and merchandising of products within their specified categories
* Supporting the development and provision of KPI reporting
* Providing guidance, coaching and management to the eCommerce Product Merchandising team.
You will be challenged to stay up-to-date with regional competitors and global business trends, reviewing critical information as it becomes available and innovating the solutions which will help shape the ecommerce field in this emerging market.
Requirements
* At least 3 years' ecommerce product/category merchandising experience in a retail organisation
* Exposure to ecommerce at an operational level, including category and business planning through to implementation
* Strong analytical, statistical and presentation skills.
The ideal candidate for this role will have exceptional communications and interpersonal skills, which will be required in order to manage active communication channels between a rapidly developing team of eCommerce Product Merchandisers and key internal stake holders, including brand marketing teams.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.