F&B Senior Quality Control Specialist

Azadea Group

Kuwait City, Kuwait

Ref: KP561-589

Job description / Role

Employment: Full Time

The Senior F&B Quality Control Specialist is responsible for developing, maintaining, monitoring, assessing and implementing all quality standards of the receiving, storing, handling and transportation of Food and Beverage.

Key Accountabilities
- Review and assess the cleaning and maintenance procedures of equipments and the chemical usage in the food preparation area
- Conduct visits to audit and assess the F&B warehouse conditions and provide complete reports to ensure compliance to established procedures, requirements and specifications
- Review and assess implementation of food safety and HACCP (Hazard Analysis Critical Control Points) where applicable
- Organize, and conduct where applicable, with an accredited body, training for all food handlers, according to the required certifications and/or to Azadea's Policies and Procedures where applicable
- Research new technologies and resources in the market and provide recommendations on methods that can be adapted
- Audit and assess all restaurants to ensure they are adhering to local rules and regulations of food safety and/or as per Azadea's Policies and Procedures where applicable
- Prepare all required QA documentation and reports by collecting and analyzing all sort of relevant information such as corrective actions, failed processes, system improvements, etc.
- Conduct visits to audit and assess vendor facilities to ensure compliance to established procedures, requirements and specifications
- Investigating internal and external customer complaints to ensure compliance of established standards
- Monitor and assess quality control procedures for food production, conservation, storage, dispatch and delivery of food products between stores or to the customers according to standards

Requirements

- Bachelors Degree in Food Science or a related field; Food & Safety training certification is a must; HACCP / HABC certification is a plus
- 5 years of experience in F&B operations; of which minimum of 3 years in the Middle East and 1 year in Quality Control
- Fluency in English
- Proficiency in MS Office

Competencies
- Analytical Thinking
- Attention to details
- Change and Adaptability
- Decision Making
- Cultural Awareness
- Customer Focus
- Driving and Achieving results

About the Company

Azadea Group is a premier fashion and lifestyle retail company that owns and operates more than 50 leading international franchise concepts across the Middle East, North Africa, Asia and Europe. Since its inception in 1978, the Group has grown a substantial chain of stores representing leading international brand names in fashion and accessories, food and beverage, home furnishing, sporting goods and multimedia.With over 11,000 employees, the company boasts a solid infrastructure overseeing more than 600 stores spread across 15 countries including Algeria, Bahrain, Cyprus, Egypt, Ghana, Iraq, Jordan, Kazakhstan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Oman, Pakistan, Qatar and United Arab Emirates.

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