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Job description / Role
Junior Visual Designer - CRM - Kuwait
Alshaya, one of the world's largest retail brand franchisees, is growing at pace and has a multi-million, international customer base. This growth requires a team of highly committed CRM digital specialists. Integrating brand offers and customer incentives into a loyalty scheme to drive sales and build customer retention is a primary goal. Delivering world class insight into an ever-changing and highly demanding customer base will determine the winners of tomorrow's retail market. Alshaya intends to lead in that innovation and is seeking the right talent to be a part of that success.
The Role:
As an innovative, multi-disciplinary visual designer and team player with extensive experience in designing for mobile and web, you will be tasked with work closely with Product Managers, Internal and External Stake Holders, the development team and Vendors in order to create Alshaya's next generation of mobile apps across multiple platforms.
Key responsibilities will include:
* Generating multiple concepts that fulfil project goals and requirements, articulating the trade-offs between concepts, and making recommendations
* Illustrating concepts by designing layout of art, taking into consideration the arrangement, size, type colours and style, and other related aesthetic concepts that comply with corporate brand and international heuristics or guidelines
* Creating and presenting design and UI screens for application end users and stakeholders
* Designing intuitive experiences for iOS and Android apps
* Working closely with product managers to define product direction and UI requirements documentation, as well as assisting in scoping, planning and managing multiple design projects from strategic product definition to launch
* Delivering best practice standards and corporate guidelines for user experience design in-line with brand guidelines and ensuring robust and modern design methodologies.
In the course of your work you will collaborate with Design Lead, Product Management and other stakeholders to conceptualise ideas that deliver the needs of the product roadmap and optimise for customer needs, business constraints and technological realities. You will communicate your design concepts and rationale to key stakeholders, and work with your team and peers across Alshaya to collaborate on solutions to common design problems.
Other responsibilities will include (but are not limited to):
* Creating provocative and engaging user-centric designs for high-quality user experiences in mobile applications and web sites, eliciting feedback that will ultimately drive products toward achieving business goals
* Create entirely new site experiences, or work within the parameters of an existing design system, depending on the needs of the project
* Utilising industry design standards and best practices to define and implement design criteria, guidelines, and specs
* Working platform specific (iOS, Android) or platform agnostic, as required
* Balancing the target audience's needs, the technology constraints, the business needs, and the schedule constraints
* Using your initiative, creativity, collaboration and innovation to drive more effective design and process ideas to fruition.
Throughout, you will be expected to document your work in a very thorough, clean, and concise manner, utilising industry standard tools such as Adobe Creative Cloud in order to build on your portfolio.
Requirements
* A Bachelor's degree in graphic design or a related field
* 3+ years of experience designing high profile, complex experiences for the web and mobile products
* A strong understanding of user-centred design principles as well as solid knowledge of current web, mobile and desktop technologies, trends, and browser and app capabilities
* Solid knowledge of user-centred design methodologies, usability standard, best practices and current digital trends
* Ability to conduct visual inventories and design appropriate site flows and architecture including concept sketches, navigational structures, wireframes, site maps, information and interaction design
* Familiarity with the Agile process
* Excellent organisation skills, ability to act independently, and flexible enough to adapt to changing business needs
* Exceptional interpersonal, presentation and English communication skills (Arabic speaking is a plus)
* Great collaborative skills with the ability to lead and influence others
* A link to your online portfolio included in your resume.
The ideal candidate will possess a desire for continuous learning and evolution which will support your already well-developed interaction design and quick prototyping skills, a penchant for engaging visual design and experience in defining design direction. You should also be able to demonstrate an ability to apply strategic thinking and business goals to all design work, a keen and quick understanding of design patterns and trends, and a reputation for high-level, out-of-the-box thinking.
About the Company
As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.
Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.
Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.
From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.