Managing Director

Job description / Role

INSPIRE | EXHILARATE | DELIGHT

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.

To keep the innovation journey going, the Group has set up "The Greenhouse", which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

What you'll be doing

As a Managing Director you will be responsible for managing / coordinating all operations within Kuwait. Looking after the interests of the Group, our partners and stakeholders.

Your key responsibilities will include:

- Building and maintaining long lasting relationships with key local stakeholders and leading negotiations as required to deliver the agreed upon growth objectives (i.e. Shareholders, Partners, Governmental entities, Banks, Real estate companies, customers, suppliers and service providers, etc.)
- Representing the company where required before local authorities, trade associations, employee organizations, etc.
- Acting as a company Ambassador and local sponsor for all group initiatives, policies and procedures to ensure they are effectively communicated and adhered to.
- Adopting an enterprise wide mindset and maintaining the Group's best interests when advising on IRR, stores closings, write-off-cases, cash, structure evolution and any other business relevant decisions.
- Coordinating with verticalized functions on country-specific regulations, cash flow when it comes to importing goods, stock and equipment to avoid legal complications.
- Consulting at country level regarding profit, revenue, budgets and quality targets driven by the group's vertical leadership team.
- Flagging risk and proposing solutions whilst being the Group's local representative in case of crisis communication
- Monitoring business performance and presenting monthly reports highlighting country sales, investment opportunities, profitability, cash generation, local economic situation and competitors update
- Acting as custodian and role model for the Group values and being an inclusive servant leader by actioning the local plans to attract, develop and retain employees

Requirements

What you'll need to succeed

- You would be a Kuwaiti National with previous experience at country management level leading a similar role
- You would possess a relevant educational background. A Masters degree from a reputable business school would be a great plus
- Previous experience in the Retail industry would be considered a great plus but not a must
- You would be an effective communicator in both Arabic and English
- You would be dynamic, possessing a servant leader's attitude, a strong mediator and negotiator.
- Well versed with the local laws.
- Results oriented and strong in data analysis and reporting
- Strategic and innovative whilst still being operational.

What we can offer you

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognize the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

About the Company

The Chalhoub Group is the leading partner for luxury across the Middle East since 1955. As an expert in retail, distribution and marketing services based in Dubai, the group has become a major player in the fashion, beauty and gift sectors regionally.

By blending its Middle East expertise and intimate knowledge of luxury, Chalhoub Group is building brands in the region, by offering service excellence to all its partners and a unique experience to its customers through its passionate teams.

With a growing workforce of more than 9,000 people, implemented in 14 countries, as well as the operating of over 470 retail outlets, the group's success is attributed to its most valued asset of highly skilled and dedicated teams. Professionalism and passion are what fuel the Chalhoub Group's competitive edge in today's market.

By being committed to implementing sustainable practices into their business, the Chalhoub Group has been awarded in 2013 the CSR Label from the Dubai Chamber of Commerce.