Personal Shopping Department Manager - Harvey Nichols

Alshaya

Kuwait

Ref: GP435-4153

Job description / Role

Employment: Full Time

Personal Shopping Department Manager - Harvey Nichols, Avenues

Harvey Nichols Kuwait introduces the most exclusive brands to Kuwait. This is the first high end contemporary and luxury department store in Kuwait catering to men's and women's fashion, jewellery, cosmetics, and more. Harvey Nichols is a customer-centric organisation that invests in staff, offering numerous training to ensure brand-conscious customers receive international standard brand and product information to create an exceptional and personalised customer experience. Harvey Nichols Kuwait is located in the heart of the vibrant Phase 3, Grand Avenue - The Avenues.

As a Department Manager you will train, develop, and lead the departments team to maximise sales and reduce stock loss, working alongside them on the shop floor in order to demonstrate and drive an excellent standard of customer service to customers. You will ensure that all Sales & Senior Sales Associates are highly motivated and knowledgeable about the brands, and you will also deputise for the Store and Deputy Store Manager during periods of absence.

Requirements

* At least 3 years' retail experience
* The ability to efficiently delegate tasks amongst a team, negotiate with customers and colleagues, and interview new hires, as needed
* English communication skills
* Knowledge of MS Office, Excel, Word, etc.
* Excellent commercial awareness and a business orientated mindset.

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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Commercial Manager salaries in Qatar

Average monthly compensation
QAR 33,000

Breakdown available for industries, cities and years of experience