Quality Assurance Supervisor

Alshaya

Kuwait

Ref: GP435-6228

Job description / Role

Employment: Full Time

Role Requirements:
• Manage supplier approval process: by make sure all the documents are received and reviewed within a specific timeline, and the supplier is moving to the next stage of approval swiftly.
• To make sure that all the notifications are sent to Supply Chain to inform them of supplier progress
• To keep the supplier database up to date and this is regularly communicated with SC teams
• Follow up on pending suppliers with the respective QA personnel
• Follow up with all relevant parties according to supplier approval processes including confirmation of outcome (approval status)
• Generate Monthly Approved and Non Approved Suppliers List on MyAEP Database
• Manage product approval: make sure that all the high risk or critical products undergo risk assessment and all the needed documents are requested and assessed within a reasonable time line. Ensure the outcome is communicated with SC and the information are logged in trackers

Requirements

• Manage specification approval: request specification for every new product, upon receiving product specification, Regular communication to complete the spec and sign it by all involved personnel. Make sure that the spec database and tracker are always up to date.
• Manage APL Approval: to make sure that all APLs are reviewed, and coordinate with QA and SC teams on any vendor/product issues
• Provide high quality and accurate reports to the team, stakeholders, brands and supplier (SBX Cath Up Updates, Brand QA Forum, Monthly, Quarterly and Yearly Reports) and other Adhoc reports
• Provide support to NPD team & Regional Supply Chain for their projects which involves product/supplier approval
• Provide support to FSQA Manager and HR Recruitment team while hiring new candidate or replacement for Coordinator in case there's any vacancy

About the Company

As a leading international franchise operator, with nearly 90 of the world’s most recognised brands in its portfolio, Alshaya Group brings great shopping, dining, leisure and hospitality experiences to millions of customers across the Middle East & North Africa, Russia, Turkey, Europe and beyond.

Alshaya Group is a dynamic multinational business and family owned enterprise with a consistent record of growth and innovation. For 35 years, Alshaya has been a pioneering force in brand franchising, using its exceptional knowledge and experience to expand at pace.

Our portfolio of well-loved international brands includes Starbucks, H&M, Mothercare, Debenhams, American Eagle Outfitters, P.F. Chang’s, The Cheesecake Factory, The Body Shop, M.A.C, Victoria’s Secret, Boots, Pottery Barn, KidZania and, coming soon, Hampton by Hilton.

From one retail franchise store opened in Kuwait in 1983, Alshaya Group has consistently grown and diversified and today offers customers an unparalleled choice of brands across multiple sectors; Fashion & Footwear, Health & Beauty, Food, Optics, Pharmacy, Home Furnishings, Leisure & Entertainment, and Hotels. A diverse, skilled team of 53,000 people from 120 nationalities support more than 4,000 stores, cafes, restaurants and leisure destinations, a growing online business and a commitment to delivering great customer experiences.

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